The CCCHS IT Department now offer further support through a ticket based system available to Staff and Students!
Enter Your Student Username and Student Password provided and click 'Log In'
After the username, add @dow.catholic.edu.au
NOT dowstu
Make sure CCCHS is selected, then click Enroll
Click Accept
Click Continue
Click Allow in the popup window
Click 'Ok' In the next popup window
Click the Apple button in the top left, then click System Settings
Click 'Profile Downloaded'
Double Click the 'MDM Profile' box
Click 'Install' in the popup window
Click Install again and enter your laptop password when asked
Profiles will populate if done correctly
ZScaler is provided for all Staff and Students in the Diocese of Wollongong. It is an internet protection system.
As part of the enrollment, ZScaler will be installed and must be signed into; otherwise, your Wi-Fi will not work.
Click the Login button when the ZScaler Application opens.
When first opening, ZScaler will automatically click the Login button for you.
When the Sign-in window appears in your web browser, enter your School Password, then click verify.
In the pop-up window, click
'Always Allow'
The ZScaler Application will appear once again and sign you in, it will then minimise to the menu bar at the top of your screen.
You can open the ZScaler Application by clicking the Blue Cloud on the menu bar, then click 'Open Zscaler'.
When we see Service Status = On, then we are connected fully to Wi-Fi.
After you have completed the Enrollment Process and you have joined the CEDoW WIFI, you will get a software package called "CEDoW Self Service".
This is what you use to install School provided software and updates for that software.
Open System Settings using the Apple button in the top left
Click the Wi-Fi tab on the left of System Settings
Hover over 'CEDoW' in the list, and click the 'Connect' button
In the Pop-Up window, enter your Student Username and Password then click 'Ok'.
If too much time is taken entering username and password, it will fail to connect.
Click 'Continue' on the pop-up window that appears, and enter your laptop password when required.
If successful, you will see 'CEDoW' Connected in the Wi-Fi menu of System Settings.