AAS Job Announcement

Virtual Imagination!

(One of the Pseudo Family of Companies)

Job Vacancy Announcement for A.A.S. Students

Department: Information Technology

Job Title: IT Specialist*

Opening Date: 17 March 2020

Closing Date: 20 April 2020

Typical Duties:

    • Install and upgrade software and hardware; configure microcomputers according to company standards; diagnose, troubleshoot and maintain microcomputer hardware and software.

    • Install, diagnose and troubleshoot basic problems with LAN/WAN equipment, connections, and nodes, including workstations, servers, printers, modems, and peripheral equipment.

    • Provide technical support to users by responding to calls for assistance with microcomputers and LAN systems; may serve as a "help desk" resource.

    • Research answers and provides end user support regarding supported software (e.g., word processing, spread sheets, databases, and electronic mail).

    • Develop and provide technology training and maintenance plans, provide computer support, and become a leader in the integration of technology into our company.

    • Maintain helpdesk and inventory records, record and track problems and follow up to ensure resolution.

    • Manage workload in accordance with Information Technology department and customer priorities.

Minimum Qualifications:

    • Extensive knowledge of microcomputers, LAN's, WAN’s and common microcomputer application software.

    • The ability to identify and resolve user difficulties, and to provide clear, direct verbal/phone support.

    • The ability to support our staff in the use of current computer software applications.

    • The ability to install and maintain a computer network.

    • The ability to install, maintain, configure, and troubleshoot computer hardware and software.

    • The ability to work independently, to set priorities, and to serve a diverse public.

    • The ability to independently learn new computer technology and implement new applications of current technology.

    • The ability to develop, revise, and implement a current technology plan for our organization.

Application Process:

Submit a Virtual Imagination Job Application, cover letter, resume, and two references by the deadline:

ITS Certification Review Committee

604 Barnette St Room 320

Fairbanks, Alaska 99701

Application packets must be submitted through the course Blackboard Module 4 assignment page.

* CERTIFICATION REVIEW INFORMATION

    • All ITS students must pass the ITS Certification Review in order to receive the ITS degree or certificate.

    • You will apply for a technical support position with the above fictitious company named Virtual Imagination. Your completed application (cover letter and resume) will serve as your application for the certification review.

    • The review includes a portfolio of projects that will be presented to a review committee and a demonstration of IT skill through the completion of a hands-on scenario. If a student does not pass the certification review, students will need to revise and resubmit the work until it is satisfactory.

    • If practicable, the certification review should be taken the semester before graduation. This will allow a student to meet committee recommendations before the graduation date.