Victoria Jayanti Morrison
Primary E-mail: victoria.morrison@wilkes.edu Secondary E-mail: vmorrison2115@gmail.com
Mobile Phone: (USA) +1-570-472-5021 Skype: victoria.morrison_6
E-portfolio: https://sites.google.com/wilkes.edu/victoriamorrisone-portfolio/
EDUCATION
Wilkes University, Wilkes Barre, PA
Bachelor of Business Administration, Hospitality Leadership with Honors Graduated May 16, 2020
Minors: Global Cultures, Entrepreneurship, International Studies,
Management, and Leadership Studies
HONORS AND AWARDS
Istanbul, Turkey
Award for Oral Best Paper, 16th Turkey International Conference on Industry,
Law, Education, and Interdisciplinary Studies (TILEIS-20) 03/4/2020
Wilkes University, Wilkes Barre, PA, USA
Dean’s Award for Excellence in Hospitality 04/27/2020
Member of the Honors Program 08/2016-current
D.I.V.E (Diversity. Inclusion. Value. Each Other) Certificate and Platinum Award 05/1/2019
Stephens Global Study Abroad Scholarship 03/2019
Dean’s List Fall 2016-Spring 2018 consecutively
Hanyang University, Seoul, South Korea
Certificate of Completion 07/2018
Named Graduating Class Representative for Summer School Session
SCHOLARSHIPS and CERTIFICATIONS:
Publications
Istanbul, Turkey 03/04/2020
16th Turkey International Conference on Industry, Law, Education, and Interdisciplinary Studies (TILEIS-20), 03/02/2020-03/04/2020, Dignified Researchers Publication
Professional Certifications
Email Marketing Certification, Hubspot Academy 03/19/2020
IRB Certification (Interpersonal Research Board), Wilkes University 02/24/2020
TEFL Certification (Teaching English as a Foreign Language), LearnTEFL 07/14/2019
CHIA (Certification in Hotel Industry Analytics) 05/02/2019
Received by American Hotel and Lodging Educational Institute
Social Media Certification, HubSpot Academy 04/30/2019
RAMP certification (Responsible Alcohol Management Program) 08/23/2018
Pennsylvania Liquor Control Board
WORK EXPERIENCE:
Teaching, Educational Assistance, and Marketing
SHINE after School Program/Wilkes University, Wilkes-Barre, PA, USA. 7/1/2020-current
Position: Paraprofessional PE Teacher
Creates virtual physical education lessons for at risk middle school students. Encourages and educates students on physical education and health.
SHINE after School Program/Wilkes University, Wilkes-Barre, PA, USA. 04/2019-current
Position: Teaching Assistant
Assisting teachers with the SHINE students, helping students with homework, serving students food, assisting in teaching lessons and helping students with activities, organizing students for activities or transitioning from one task to the next, implementing disciplinary action with students.
University College, Wilkes University, Wilkes-Barre, PA, USA.
Position: Note-taker 08/2016-current
Assisting students who require assistance in classes by providing notes, study guides, and in-class discussion notation.
Position: Russian Language Tutor 08/2016-current
Assisting university students in the learning of the Russian language outside designated class times. Test preparation, and conversational practice.
Admission Office, Wilkes University, Wilkes-Barre, PA, USA.
Position: Tour Guide 09/2017-11/2017
Assisting visiting families and prospective students by providing campus tours, completing phone calls for prospective student interest, and answering questions about the university while providing a personal insight to what it means to be a student at Wilkes.
Hospitality/Customer Service
TJ Maxx, Wilkes-Barre, PA, USA. 8/22/2020-current
Position: Customer Experience Coordinator (CEC)
Makes sure customer experience is as positive as possible. Handles customer conflicts and organizes front end staff and duties.
TJ Maxx, Wilkes-Barre, PA, USA. 11/20/2019-current
Position: Sales Associate and Clerk
Assists in organization of store inventory, cashing out customers, and helping with customer sales and questions.
The Salty & Sweet Baking Company, Forty Fort, PA, USA. 04/2019-current
Positions: Owner, baker, CEO, creative director of food production.
Grand opening of the business in April of 2019. Serving customers by creating homemade baked goods and hand-crafted beef jerky among other products.
Parlo Tours Sdn/Bhd, Kuala Lumpur, Malaysia 05/15/2019-06/24/2019
Position: Intern to the Marketing and PR department
Acted as a tour liaison and promotional video/image collector for the teacher run class trip to Kuala Lumpur from Wilkes University before beginning work in the Parlo Tours office. Tasked with completing competitive set analysis for the company, generating marketing ideas for the company branches in other states.
Music Box Dinner Theater, Forty Fort, PA, USA. 10/2016 – 09/2019
Position: Staff and Volunteer
Rotating staff member. Completed tasks pertaining to bar tending, serving, kitchen maintenance, food service, host and guest seating service. Volunteered as a performer in multiple productions.
Music Box Dinner Theater, Forty Fort, PA, USA. 8/14/2018-12/10/2018
Position: Intern to the Head of Staff
Rotated throughout house staff positions including: Assisting with both set up and clean up before and after the shows, serving customers throughout the dinner and intermission, training as a bartender, working as a host person, and assisting the head of staff. This position required RAMP certification.
Miller’s Brunch, Forty Fort, PA, USA.
Position: Store Manager 08/2017 – 09/2018
In charge of running the store and making sure all ice cream, equipment, and other products on the premises are clean, prepped for next day’s operations, sealed properly. Also, in charge of ensuring customer satisfaction.
Position: Ice Cream Server 08/2017 – 09/2018
Distributed ice cream, cleaned, & restocked the supplies at the end of the night
Position: Server 01/2018 – 03/2018
Served food and beverages to the customers as well as complete their orders at checkout and maintain a clean and healthy dining environment
STUDY and INTERNSHIPS ABROAD
Hanyang University, Seoul, South Korea 07/2019-08/2019
Attended international summer education program in Seoul, South Korea
Parlo Tours, Kuala Lumpur, Malaysia 05/2019-07/2019
Internship with Parlo Tours in Kuala Lumpur, acted as a tour guide for “Malaysia’s Alternate Modernity” class from Wilkes as well as marketing assistant to the marketing director of the country
Hanyang University, Seoul, South Korea 07/2018-08/2018
Attended international summer education program in Seoul, South Korea.
Wilkes University, Kuala Lumpur, Malaysia 05/2017-06/2017
Attended a field experience in Kuala Lumpur, Malaysia after a semester long class on “Malaysia’s Alternate Modernity.
Sri Utama International School, Kuala Lumpur, Malaysia 10/2010-07/2011
Lived in Kuala Lumpur, Malaysia for 1 year and attended school.
SKILLS:
Languages:
Native speaker: English
Proficient: Russian
Basic: Malay
Beginner: Korean
Computer and Technology
Proficient in:
MS Excel
Word
PowerPoint
Google applications
Social Media: blogging, vlogging, video editing
Performing Arts
Advanced skills in:
Dance, Singing, and Acting
CAMPUS ACTIVITIES & LEADERSHIP
Wilkes University, Wilkes-Barre, PA, USA.
Vice President of Hospitality Leadership Club 09/2019-current
Peer Mentor 09/2017-current
Member of Dean’s Student Advisory Board for Sidhu School of Business 08/2018-current
Study Abroad Ambassador for Wilkes University 08/2018-current
President of the Asian Cultural Society 02/2018-current
President and founder of Hospitality Leadership Club 04/2018-09/2019
Speech partner for the Panamanian Program 01/2017-05/2017
Student returned and matriculated into the university
University Dance show performer 01/ 2017-current
Community Theater performer 10/ 2016-current
Member of: University Clubs
College Democrats 08/2019-current
Hip-Hop Club 08/2018-current
Hospitality Leadership club 08/2017-current
ZEBRA Communications 08/2017-current
SOL (Society of Latinos) 08/2017-current
ACS (Asian Cultural Society) 08/2017- current
MSC (Multicultural Student Coalition) 08/2016-current