Registration & Ticket FAQs

Ticket information

Where can I find my Web Summit ticket?

To access the event you will need to download our Web Summit app, which will be available to download soon.

Once you've logged in to the app (using the login details in your onboarding email), your ticket QR code can be found under 'My Ticket' in the profile menu.

You do not need a printed ticket. Just bring your government-approved photo ID along with you and you will be good to go during registration.

Registration & venue access

Main registration

You can collect your accreditation either at Lisbon Airport (opening hours below) or onsite at Web Summit at Main Registration, at Pavilhão de Portugal beside the MEO Arena. Both airport registration and Main registration are open from Saturday November 8.

Media have a dedicated priority entrance into Main Registration so you don’t have to queue with other attendees. Look for the entrance that says ‘Speaker, Chairperson, Guest, Media, VIP and Platinum Investor’.

What do I need in order to collect my accreditation?

You'll need:

Valid photo ID
Your ticket QR code in the Web Summit app.

Main registration opening hours:

Saturday November 8: 12 – 6pm
Sunday November 9: 12 – 6pm
Monday November 10: 12 – 8pm
Tuesday November 11: 7.30am – 5.30pm
Wednesday November 12: 7.30am – 5.30pm
Thursday November 13: 7.30am – 5pm

Once you collect your accreditation, you will always enter the event via the main entrance / Entrance 1 beside Main Registration. Skip the queues at the entrance via the fast track lane for media.

Bag drop & cloakroom:

Luggage and large bags must be checked into the bag drop at Main Registration.

Small bags are permitted into the venue, and media are permitted to bring equipment bags into the venue for the purpose of their coverage.

There will be a cloakroom at the Media Village inside the venue to check in coats and smaller bags.

Baggage restrictions & prohibited items:

Airport registration

You're welcome to collect your accreditation at Lisbon Humberto Delgado Airport registration (Terminal 1).

Airport registration opening hours:

Saturday November 8: 9.30am – 10pm
Sunday November 9: 7.30am – 10pm
Monday November 10: 7.30am – 10pm
Tuesday November 11: 7.30am – 3pm

Ticket FAQs

What does my media ticket entitle me to?

As a media attendee, you will be provided with free access to the event. You can also attend press conferences and you can arrange interviews with speakers, partners, startups, and investors.

Can my non-media colleague get a media ticket?

Unfortunately, we can only give press passes to editorial staff. Please note: Applications for media accreditation are subject to our media accreditation policy.

How many attendees can join with one ticket?

Each attendee must have a unique ticket to attend Web Summit. Your ticket allows single access to the mobile and web apps. If you share your access link with another person, they will be asked to log in with their own personal ticket information.

Can I transfer my ticket to another person during the event?

No. Each ticket is valid to be used by one person only for the duration of the event.

Can I sell my Web Summit ticket?

As specified in our terms and conditions, you cannot sell your Web Summit ticket. Tickets found to have been resold will be voided and the owner will be denied entry. This also applies to our subsidised tickets, such as women in tech and developer tickets.

Do you sell one-day full attendee tickets?

We don’t offer one-day full-attendee tickets. All full-attendee tickets are valid for the duration of the event.

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