Q. [Supplies] What Items are provided in the Zen Mountain Retreat?
A. ZMR has a full service kitchen with plenty of pots, pans, silverware, dishes glassware, etc. and comes equipped with microwave, coffee pot, refrigerator, oven and stove. There is also a microwave. There are ice trays in the freezer and ice can be purchased locally at the convenience or grocery store. Sheets and towels are also provided. Starter kits for paper towels, toilet paper, hand soap, dish soap and napkins are provided Charcoal and lighter fluid may be purchased locally. If you are planning on river activities, then please bring additional beach towels for your comfort.
Q. [Cabin furnishings and appliances] Is ZMR furnished and are there full size appliances?
A. ZMR is privately owned with furnishings and appliances provided by the cabin owner. BSCR cannot make any changes to this. All cabins do have a kitchen equipped with a stove, oven, refrigerator, coffee maker, pots and pans, dishware, glassware and eating utensils. If you require special appliances or equipment, please bring them with you. Moving of furniture is prohibited.
Q. [Television] What type of television reception will I have?
A. Basic cable IV is provided, TV programming can sometimes have limited reception due to weather conditions, so if you are coming and bad weather is predicted and you will want to watch something on TV to pass the time, you may want to plan on bringing videos or DVD’s. ZMR is checked by a property inspector prior to check in.
Q. [Linens] Are Linens Provided?
A. Yes, sheets are provided and the beds are fully made. Towels are also provided, but if you plan to visit the river or beach areas on one of the lakes then you may want to bring beach or additional towels for your comfort. Housekeeping service is not provided until after your stay. BSCR provides your initial supply of paper products, soaps, detergents and trash bags etc. for your convenience.
Q. [Internet ] Do you offer internet services at ZMR?
A. WIFI internet service is provided. We do not provide any technical support or assistance with this service. If you are visiting a restaurant or touring the park or downtown area of Berkeley Springs, there are 2 local hot spots which you can connect to at Berkeley Springs State Park and Creekside Creamery, an ice cream shop.
Q. [Phone] Is there phone service at the cabin?
A. ZMR does not provide telephone service.
Air Conditioner] Does ZMR have air conditioning?
A. Yes. There is a window air conditioner built into the side of the cabin
Q. [Move Furniture] May I move furniture around in the cottages?
A. Absolutely not. We provide detailed pictures of the layout of each room in the cabin. Please do not move any furniture during your stay. Damages to flooring and marks on walls can occur. Guests will be charged an additional fee if any furniture is moved. Please be respectful of our well maintained cabin.
Q. [Grills ] Is ZMR equipped with a grill?
- GAS GRILLS -Propane IS provided for gas grills and if you should run out during your stay, please call our office so we can exchange the tank for you.
Q. [Campfire ] Can we have a campfire or other open outdoor fire?
There are no open fires allowed in The Woods Resort.
Q. [Fireplaces & Wood Stoves] Does ZMR have a fireplace and is wood supplied?
A. ZMR offers a wood burning fireplace. We do have wood delivered to the cabins wood burning fireplaces, we ask that you please be considerate when using the wood and remember that another guest may be checking in when you leave. If an extremely harsh winter occurs, wood will be based on availability and guests may be requested to purchase wood at the local grocery and hardware stores.