Questions About Emergencies
Q. [Maintenance ] What do I do if something is not working or breaks during our stay at at ZMR?
A. Contact Blue Maple Management at support@staybluemaple.com or 540-551-3920.
Q. [Forgotten Items] What do I do if I forget something in ZMR when I leave?
A. Immediately contact Blue Maple Management at support@staybluemaple.com or 540-551-3920.
Q. [Emergencies] What if an emergency would arise (illness or injury) while at ZMR?
A. We do hope that your stay with us will be uneventful, but you should need to seek medical, please contact Berkeley Medical Center in Martinsburg . You can also contact the 911 system.
Q. [Cell Phone ] How is Cell Phone Reception in that Area?
A. The Berkeley Springs Area has mountainous terrain and cell phone reception can be intermittent in many places. Most of the major cell phone carriers have decent service in the immediate downtown area of Berkeley Springs. US Cellular and Verizon have the most towers and best coverage in the Berkeley Springs Area. Sprint PCS has the next best coverage, but reception is poor off of Route 9 East and Route 9 West. Cingular and Cellular One have the poorest reception in this area.
Q. [Inclement Weather ] What if I get stuck at ZMR due to inclement weather?
A Contact Blue Maple Management at support@staybluemaple.com or 540-551-3920.
Q. [Driving Conditions] Is ZMR accessible in the snow and will I need four wheel drive?
A. . If we have had snow or ice, the country roads can be covered even if the main roads have been plowed and are open. ZMR is on country roads and are sometimes tricky to maneuver in the winter. It would be advisable to have all wheel drive or four wheel drive if the weather has been bad or if they are predicting bad weather. We do have contracted persons that plow the roads to the ZMR, but these are individual contractors and they have multiple accounts to maintain, therefore we do not control when they arrive to plow the snow at the cabins. Unless there is 3 or more inches of snow, our contracted snow removal persons will not plow in order to not damage their equipment.