Unit (1) Letter WebQuest

Introduction

A business letter is a letter which is used by organizations to communicate in a professional way with customers, other companies, clients, shareholders investors, etc. Business letters use formal language and a specific format. Companies use it to convey important information and messages

A business letter is important for communication because it acts as a representative of the organization. It is an inexpensive substitute for a personal visit, seeks to provide information on subjects connected with business, provides valuable evidence for a transaction and thus serves a legal purpose, becomes a reference material to future transactions between organizations and individuals and motivates all the people involved in a business to a higher and better level of performance and so it enlarges and enhances the business.