Ms.Wong talked about her personal experience in the hospitality industry and the different jobs and positions she's had. She talked about her newest job at Resort World as a luxury service manager. We got to see the hotel on the internet, the section she works in and what she's in charge of. She also talked about how covid affected the opening and how different it is from Guam. We asked her many questions, like how she balances work and personal life, if shes ever dealt with rude customers and many more.
The biggest thing I liked about the presentation was how she spoke, she was loud, clear and was confident in what she was saying. I think that she's a very cool person, she has a very nice job and the hotel overall is very luxurious. One thing that freaked me out was that they have rolls royce's and expensive suv's. She was very interactive and I loved that, we had prepared questions before and we still had more questions because it was very interesting. I'm very thankful for her openness in her talking and she also got to ask us questions as well.