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This section is most pertinent to the program’s drivers or maintenance contacts, but all group participants will benefit from being familiar with this info. Read our guidance on vehicle maintenance and driving best practices organized into the following topics:
Pre-trip vehicle inspections
Pre-trip vehicle inspections
Drivers should complete the following pre-trip inspection prior to operating the vehicle:
Is there any vehicle damage?
Are the lights and wipers working properly?
Are there any vehicle dashboard warning lights illuminated?
Do you notice any leaks coming from the vehicle?
Do the tires look damaged or like they have low air pressure?
If any part of your inspection leads you to believe your vehicle is unsafe, do not operate it! Contact your Maintenance Rideshare Service Representative (RSR) and be prepared to provide your name and Group Identification Number (GIN), contact info and a brief description of the concern.
Fueling
Fueling
Whether electric or gas powered, keep your vehicle half full or more. The Voyager fuel card is intended to only be used for fueling and washing. Hybrid or electric vehicles may have separate fuel cards or charging options, which will be provided.
If you need to purchase gas and the gas card is not working or not available, please purchase regular unleaded gas using a personal credit card or cash. You must complete an Expense Reimbursement form and submit with payment receipt to your Accounting RSR for reimbursement. Credit card statements are not accepted. Once submitted, the reimbursement request will be processed within 3-4 weeks.
If other issues such as worn wiper blades are noted during a vehicle inspection, contact your Maintenance RSR for pre-approval before making any purchases.
Special lanes of travel
Special lanes of travel
Vanpool groups may use transit lanes when the lane is specifically designated as a High Occupancy Vehicle (HOV) lane, which allows vehicles with multiple passengers to use it during the designated hours. Keep these guidelines in mind:
Check signage: Always check the signage on the road to confirm if the lane is a transit-only lane or an HOV lane, as rules can vary depending on location.
Vanpool eligibility: To use the HOV lane, a vehicle needs to have the required number of passengers to qualify as a HOV—that could mean 3 or more people in certain areas.
Time restrictions: Some HOV lanes may have special access requirements during specific peak commute hours.
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