I would like to invite another user to collaborate on my application. How do I do that?

Once you are logged in as a Lead user, click on User Management on the sidebar. On the application you wish to share, click "Invite Member." Enter the email address (double check for any typos and delete extra spaces), check "Invite as co-applicant", and click "Invite." The invitee will receive an email notification directing them to register for an account. Upon logging in, they will see your invite as a banner. Once they click "Accept," they are added to your application and can view/edit your sections.

What is the difference between a Lead user and a Co-Applicant in TUPE GEMS?

Good question. The system automatically designates whoever submitted the ITS (Intent to Submit) form as the application's Lead. This user has special privileges to verify sections, invite collaborators, access Signatures, and ultimately, submit the application. Co-Applicants are restricted to viewing and editing each section, and they will not see functions such as the verification box or signatures. It is up to the Lead to review and "lock" each section, obtain signatures, and ultimately submit.

I already locked my section, but found I need to make more edits. Help?

If you are the Lead for your application, you can simply address the alerts (found at the bottom of each section's screen) to identify where to make your edits. Make sure to click on "Validate" or "Lock Section" when complete. Please note that changes to any section of the application are not allowed, once the status of your application is "In Signature." If you are a Co-Applicant needing to update a locked section, check with your Lead to see if they can unlock the section for you..

I would like to download a copy of my entire application. How do I do that?

You can download a copy of the entire application after all sections have been verified, or after the application has been submitted (recommended). On your application's overview page,  click the button in the lower right to download a ZIP file of your entire application. Most sections will be printed to a PDF labeled "Sections" while the other miscellaneous items (e.g., Excel) will be included as separate files in the ZIP folder.

Will I be able to sign or submit immediately after the application deadline?

No, unfortunately the system is programmed to disable signatures and submission immediately at each deadline. Please plan ahead and contact the TUPE office if you have any questions.

I think I have a question on TUPE GEMS that is not listed here, and I would like some individual assistance.

Please send us an email or give us a call. Someone from our team will be happy to help you in any way we can!

How do I convert files from Word format into PDF? Do I also need to convert my Excel files?

The CDE requires that edited Word templates be converted into PDFs before uploading into GEMS. Excel files do not need to be converted, so no worries on those files. To convert your completed document into PDF from the Microsoft Word application, follow these steps:

• Windows users : Click File > Print. Select "Microsoft Print to PDF" as your printer.  Click Print. You will be shown a dialog asking where you wish the PDF to be saved. Choose the folder you wish and click Save. 

• Mac users: Click File > Print. In the Print dialog that appears, there is a drop-down in the lower left labeled "PDF". Click the drop-down menu and select "Save as PDF." Choose the folder you wish and click Save.

That's it! You can open your PDF to make sure everything looks right. If you have any trouble, just reach out to our helpdesk.