Summary of Violations & Penalties Deducted on the Invoice 📌(updated June.04.2020)
Violations & Penalties in the Lesson Sheet are listed below:NOTE: Student is the one who will select violations in your lesson sheet.-10min = Tutor was late for over 2 minutes.-10min = Tutor’s Web-cam was off during the class.-15min = Tutor didn't attend the class without notifications to the student.-15min = No mail response from the tutor for over 2days.
Violations & Penalties about EMB & Other Concerns will be Deducted from Tutor's Invoice Salary.
Violation1. Making absences without notifications such as email and/or SMS/Emergency Board.(*Not carrying or forgetting to bring cellphone outside of your workplace are your mistakes)PENALTY : ₱100
Violation2. Two times sudden cancellation per student per month.PENALTY : ₱100
Violation3. Late in class.PENALTY : ₱100
Violation4. No mail reply (both trial and regular students) within 24 hours.(*Not checking the Spam & Junk folders is unacceptable.)PENALTY : ₱100
Violation5. Not writing your own deducted minute’s penalty (Step2) on the lesson sheet.And not writing your own deducted minute’s penalty on the Lesson Sheet about your class that is shorter than promised minutes.PENALTY : ₱100
Violation6. Complaint mail about your bad attitude during the class.And Webcam was off during the class without agreement.(*Turning on the webcam is mandatory for all the tutors)PENALTY : ₱100
Violation7. Forgot to use cc: eigoru.cc.noreply@gmail.com to every email you send to student.And forgot to remind the student to use CC: in each mail.PENALTY : ₱100
Violation8. NO Recovery Email for each SMS.PENALTY : ₱100
Violation9. Forgetting the Keyword e/m/b on your SMS.PENALTY : ₱50
Violation10. EIGORU Staff Charge for consuming 15 minutes per student's ComplaintAnd the charge is applied for the other complaints.PENALTY : ₱100
Violation11. Tutor is hiding or not mentioning any of the above Violations-Penalties to EIGORU office and students.PENALTY : ₱1,000