EIGORU System Updates History

Please use this page to check the recent system updates. Thank you.

✱Click each thread to jump to its information.✱Alternatively, scroll down to see the full content.

NEW Updates about the HIRING NEW ESL TUTORS
(updated 20200701)

EIGORU management has decided to implement the ₱500-Deposit Policy for hiring new ESL tutors and this is REFUNDABLE on the 1st salary of the tutor. 
₱500-Deposit is applied as an ASSURANCE that newly hired tutors as well as re-applied tutors will NOT LEAVE EIGORU WITHOUT EMAIL NOTIFICATION, both the management and our students.
This ₱500-Deposit policy PURPOSE is only for newly hired tutors NOT TO BREAK EIGORU POLICIES (such as no reply for trial lesson order, no reply to the students' emails, absent without notification, and quit without notification or so).Refer to the link below for more details :https://sites.google.com/site/eigoruschools/violation-penalty-list  Just like other online schools, there's a penalty for each violation, and it can be charged/deducted from your deposit and/or final salary if ever you've got violations and decided to resign.
Read more details on the link below. https://sites.google.com/site/eigoruschools/home

UPDATED Step3-Request and Reminder Mails Preset
(updated 20200601)

All Mail Presets about Step3 are already updated.Please, read the entire updates shown below.
We really appreciate giving your best in teaching our EIGORU students and for keeping in touch with us through reading our updates.BOOKMARK the LINK below on your browser, this is where you can find ALL Updates on EIGORU System Updates History
See all NEW UPDATES listed below.1. LS is OK or WRONG Mail Preset2. Step3-Request Mail Preset3. Step3-Reminder Mail Type 14. Step3-Reminder Mail Type 2
TIP: Don't forget to delete your old saved presets and compose/save NEW Mail Presets on your inbox and/or drafts ;)  ++++++++++++++++++++++++


 1. LS is OK or WRONG Mail Preset 
Remember, with our new updates, there's no need to ask for student's sign OK and YES on the LS.Kindly ignore the cells on the LS about OK and YES.Just use the LATEST Mail Preset about "LS is OK or WRONG" below.


To: Student's emailCC: eigoru.cc.noreply@gmail.comMail SUBJECT: Please, email me if Lesson Sheet is OK or WRONG?（添付のレッスンシートを確認し、問題なければ、このメールに返信してください。その時、メールの題名もしくは本文に "LS is OK" を入れてください。レッスンシートを添付する必要はありません）
BODY OF THE MESSAGE : 
++++++++++++++++My dear student,
(DELETE this message in red after reading. Japanese Translation is for Japanese Students only, so please delete this translation part for Non-Japanese students)レッスンシートを添付ファイルとして同報しています。レッスンを実施した日の実施分数を確認し、正しいか確認してください。問題があれば、私にメールもしくはエイゴル簡単メールフォームで間違い部分を使えてください。問題がなければ、すぐに、このメールに全員同報にて返信してください。その時、返信のメールの題名もしくは本文内に "LS is OK" とご記入ください。
（１）レッスンシートに間違いがない場合＝"LS is OK"と記入して返信 先生から来たメールに対し、題名もしくは本文内に "LS is OK" と記入して返信してください（先生とCC: eigoru.cc.noreply@gmail.comに送信してください＝全員同報返信）
（２）レッスンシートに間違いがある場合＝（"LS is WRONG"と記入して返信）  先生から来たメールに対し、題名もしくは本文内に "LS is WRONG"と記入し返信してください（先生とCC: eigoru.cc.noreply@gmail.comに送信してください＝全員同報返信）また、そのメールでの返信もしくはエイゴル簡単メールフォームなどを使用して、先生に修正すべき部分をお伝え下さい。 ※”エイゴル簡単メールフォーム”を使うと英作文しなくとも修正箇所を先生に伝えられます）
 ※返信先は、先生と(CC: eigoru.cc.noreply@gmail.com)であることを確認してください。 私からのこのメールの送信後48時間以内に、生徒様から問題の指摘がない場合は、私の送ったレッスンシートが正しかったものと理解させていただきます。注：レッスンシートへのOKサイン記入とレッスンシートの返送は不要となりました（2020/05/20より手順を簡略化いたしました）注）今回は、まだ、レッスン代金のお振込と振込連絡フォーム(STEP3-form)入力はしないでください。
＠＠＠先生用確認用＠＠＠ 
I attached our Lesson Sheet, please, confirm if the Lesson DATES and MINUTES we took are correct or not.Please, select your answer from the choices below:
(1) LS is OK.
(2) LS is WRONG.
If "(1) LS is OK", meaning no mistake, thank you. 
If "(2) LS is WRONG", or you found mistakes, then please, email me the wrong date and minutes the soonest possible. 

NOTE: Please, always include CC: eigoru.cc.noreply@gmail.com in every email we have.
🞹🞹🞹 If there's no reply from you about this email, then it is understood that our Lesson Sheet has no mistakes.
Thank you so much for your kind cooperation.

NOTE: After 2020/05/20, there's no need to sign OK and YES on the Lesson Sheet.CAUTION: This time, please, don't pay lesson fee yet and don't send Step3-form very early. I will ask you about the Step3-form after our 4-week contract.

Sincerely,Teacher Nickname++++++++++++++++


 Update reason: We are very sorry for the old preset has 2 kinds of keywords :Old keywords : Lesson Sheet is OK and Lesson Sheet is WRONG.NEW keywords : LS is OK and LS is WRONG.  

 2. Step3-Request Mail Preset IMPORTANT NOTES: This mail preset is sent only after 4-week lesson contract or for closing a contract ;)For tutor's INVOICE SET, we will NOT accept LS that are not sent via Step3-form.We will accept LS (even without sign OK and YES) for tutor's invoice that were sent via Step3-form submitted by the students.
You must copy the NEW Step3-Request Mail Preset shown below.


To: Student's emailCC: eigoru.cc.noreply@gmail.comMail SUBJECT : 新エイゴルご請求(Step3-Request) (お支払い後に、振込連絡フォーム(Step3-form)に必要事項をご記入ください)
BODY OF THE MESSAGE :   +++++++++++++++++Hello [student nickname]!
(Add your other message here in English. Please DELETE this message in GREEN after reading. )
いつもエイゴルをご利用いただきありがとうございます。
今回で、レッスンの1契約期間（4サイクル（約4週間））を終えました。そこで、このメールを受信した日からできるだけ早く（最大７日以内に）、以下のページの手順に従い「レッスン料金のお振込み」と「振込連絡フォーム(STEP3-form)」入力を行ってください。
エイゴルご請求(Step3-Request) を受け取った後の手順＜－こちらをクリックしてくださいhttp://eigoru.com/tutors-manual/step3-request-information/

Best regards,Tutor Nickname+++++++++++++++++

Update reason: We are very sorry, old preset has old/wrong explanations (they still have OK or YES sign explanation).We decided to input all explanation from email (old way) to our Japanese website and/or post updates thru Japanese website only.So that, teachers won't have to change/edit Mail Presets every time we update our system/procedures.

 3. Step3-Reminder Mail Type 1 Please, kindly copy and save in your inbox and/or drafts the NEW Step3-Reminder Type 1 Mail Preset.
To: Student's emailCC: eigoru.office@gmail.comMail SUBJECT: お支払いとSTEP3 FORM の送付は７日以内となっております。遅れないようによろしくお願いします。７日を過ぎるとエイゴル事務局はレッスンを一時停止する命令を出すことになっております。ご理解とご協力をよろしくお願いいたします。エイゴル
SAMPLE BODY OF THE MESSAGE :+++++++++++++
---------- Forwarded message ----------From: SampleTutor Email <sampletutoremail@gmail.com>Date: 2014-03-20 12:36 GMT+08:00Subject: エイゴルご請求(STEP3-request) (お支払い後に、振込連絡フォーム(STEP3-form)に必要事項をご記入ください)To: StudentEmail@gmail.comCc: eigoru.cc.noreply@gmail.com
お支払いとSTEP3-FORM の送付は７日以内となっております。遅れないようによろしくお願いします。７日を過ぎるとエイゴル事務局はレッスンを一時停止する命令を出すことになっております。ご理解とご協力をよろしくお願いいたします。エイゴルHello Sammy san! 
I'm sending you our Lesson Sheet for the second time.Please, check it carefully.If there's mistake, please, tell me and I will correct it for you.Please, read the EIGORU message below. Thank you so much!!!
いつもエイゴルをご利用いただきありがとうございます。
このメールを受信したらできるだけ早く（３日以内に）、以下のページの手順に従い「レッスン料金のお振込み」と「振込連絡フォーム(STEP3-form)」入力を行ってください。
エイゴルご請求(Step3-Request) を受け取った後の手順＜－こちらをクリックしてくださいhttp://eigoru.com/tutors-manual/step3-request-information/

Best regards,Tutor Nickname
+++++++++++++++++++++++++++++


 4. Step3-Reminder Mail Type 2  Please, kindly copy and save in your inbox and/or drafts the NEW Step3-Reminder Type 2 Mail Preset. 

To: Student's emailCC: eigoru.office@gmail.comMail SUBJECT: エイゴル督促担当です。ご入金 と STEP3-FORM を大至急おこなってください。7日の期限が過ぎています。これ以降の督促では督促手数料がこれに加算されていきますことをご了承ください。処理いただくまで、レッスンを一時停止させていただきます。
SAMPLE BODY OF THE MESSAGE :+++++++++++++
---------- Forwarded message ----------From: SampleTutor Email <sampletutoremail@gmail.com>Date: 2014-03-20 12:36 GMT+08:00Subject: エイゴルご請求(STEP3-request) (お支払い後に、振込連絡フォーム(STEP3-form)に必要事項をご記入ください)To: StudentEmail@gmail.comCc: eigoru.cc.noreply@gmail.com
Student Full Name: Sammy FujiStudent Email: SampleStudentEmail@gmail.comこのメールが行き違いになっていましたら深くお詫び申し上げます。Version 2015/01/07
エイゴルです。ご入金とSTEP3-form を大至急おこなってください。規約では最大7日以内となっております。すでにその7日の期限が過ぎております。先生は他の生徒様の分の請求もこのことによりストップされているようです。大至急お支払いとSTEP3-formの入力をお願いいたします。
なお、規約にありますように。これ以降の督促では督促毎に一回の督促につき３００円づつの人件費を加算させていただきますことをご了承ください。
ご注意）STEP3-FORM 送付後は、必ず、このメールに返信し、STEP3-FORM を送付した旨をエイゴル督促担当 eigoru.office@gmail.com までお知らせください。貴殿の債権はこのメール以降、エイゴル督促担当のコントロールに入るため、このメールへの返信がなければ督促処理は継続されますのでご注意ください。
なにとぞ、ご理解とご協力をよろしくお願いいたします。
このメールを受信したら大至急、以下のページの手順に従い「レッスン料金のお振込み」と「振込連絡フォーム(STEP3-form)」入力を行ってください。
エイゴルご請求(Step3-Request) を受け取った後の手順＜－こちらをクリックしてくださいhttp://eigoru.com/tutors-manual/step3-request-information/

Hello Sammy san! 
I'm sending you our Lesson Sheet for the third time already.Please, check it carefully.If there's mistake, please, tell me and I will correct it for you.I really hope for your full cooperation, please help me.
Please, read the EIGORU message below~ Thank you so much!!!
Best regards,Tutor Nickname
+++++++++++++++++++++++++++++


Please, read complete details on the link below.
B24. Two Kinds Step3-Reminder Mails for Students who are Late in Sending the Step3-Form 📌(updated June.01.2020)

Please, keep posted with us.Read other updates on our EIGORU Updates History Page below.Once again, please BOOKMARK the LINK below on your browser.  EIGORU System Updates History

Thank you so much in advance!

Step3 Procedures and EMB SMS
(updated 20200514)

We'd like announce the major updates we've made about the Step3 Procedures and EMB SMS.
These updates must be implemented from May 20, 2020.NOTE: Tutors should/can still use the old procedures as some students might not be updated yet about this sudden change. We also do announce updates to our students on the Student's Manual.
Here's the summary of the updates :
1. Sign OK and YES are removed.This update must be implemented from May 20, 2020. *Please, IGNORE the cells with the contents OK/NO and YES/NO.*There's no need to ask student for sign OK and/or YES on the LS.
2. Use the New Mail Preset about "LS is OK or WRONG" instead of asking student's sign OK.This update must be implemented from May 20, 2020. NOTE: Once again, no need to ask for student's sign OK and YES on the LS starting from May 20, 2020.✱This time, student will only send a reply via email, either:"Ls is OK" or "LS is WRONG".✱Most students are using small devices such as smartphones and tablets and some of those don't have excel app. So, we finally decided to remove the editing of LS for students and let them only send an email about LS is OK or LS is WRONG for convenience.
Read COMPLETE Details on the link below. B11. Ask Student for a Mail Reply if "LS is OK or WRONG" 📌(updated May.31.2020)



3. Student must always pay first  before sending the Step3-form.✱Student must do this within 7 days after the sent date of Step3-Request Mail.✱We made this rule more strict than before.
Read COMPLETE Details on the link below. B17. Step3 System Important Points for the Tutor and the Student 📌(updated May.10.2020)

4. There's ₱50 PENALTY if you forgot to include the special keyword e/m/b on your Emergency SMS.This update is implemented immediately.  ✱You must always send us SMS with the special keyword e/m/b as this is needed for our automated forwarding system. Because if you forgot to include the keyword, then it will NOT be automatically posted on our Group-EMB, then our staff must copy-edit-send it again just to help you avoid student's complaint. And this will consume time. So please, DON'T FORGET to include the special keyword e/m/b on your emergency SMS.✱It must be written after your tutor nickname.See again precise example of the SMS format below.


Precise Example of sending SMS

0002-Nancy e/m/b I’m really sorry for my student at 18:30. Internet connection was cut during our class. If all possible, let's reschedule it. I will mail you once the internet connection is back.


Write only the Profile Number-Nickname, e/m/b, and the Body of the Message.Send to our NEW Contact#  0918 263 4525

Read COMPLETE Details on the link below. C16. Group-EMB PENALTIES will be Deducted on your Invoice Sheet 📌(updated May.14.2020)


+++++++++++++++++++We really need our tutors to be updated with us to avoid misunderstanding, inconvenience and most importantly to avoid student's complaints and violation penalty or salary deduction.
Thank you so much for your full cooperation in advance!

NEW EIGORU EMB Contact Number
(updated 20200503)

We'd like to announce EIGORU New Contact Number for sending your Emergency Message/SMS.Please, use the new contact # below.
NEW = 0918 263 4525***USE THIS FROM NOW ON
Also, please, don't forget the NEW SMS FORMAT that must have this EXACT KEYWORD e/m/b
Example SMS below.0000-Nickname e/m/b I'm sorry to my student at 17:00. My internet is down. I will send you email once it's back. I hope we can reschedule our class. Thank you for the kind understanding.

NEW EMB SMS Format
(updated 20200203)

We'd like to announce about using our NEW EMB (Emergency Message Board) SMS Format.

NEW SMS Format below (updated Feb.03.2020)
0000-Nickname<space>e/m/b<space>body-message

Precise Example of sending SMS
0002-Nancy e/m/b I’m really sorry for my student at...

Just add the EXACT KEYWORD e/m/b after your Nickname.

Read COMPLETE Details on the link below. C13. Emergency Message Board (EMB) Send an SMS in case of Inaccessible Internet Connection (updated 2020/05/03)

NEW Step3-Request & Reminder Mail Presets
(updated 20200106)

We'd like to kindly remind our EIGORU Tutors to use our NEW Step3-Request Mail Preset that was sent last October 2019. 
Please, copy it from the link provided below for the NEW Step3-Request Mail. https://sites.google.com/site/eigoruschools/eigoru-lesson-procedures/step3-request-mail-preset-for-japanese-students  
We really hope for your full cooperation on this as the OLD Bank accounts of our Japanese boss will be closed very soon, so please, use the NEW Step3-Request Mail Preset as well as the Step3-REMINDER Mail Type1 & Type2.

B24. Two Kinds Step3-Reminder Mails for Students who are Late in Sending the Step3-Form 📌(updated June.01.2020)

New EIGORU Japanese Bank Details
(updated 20191028)

Edit the Lesson Sheet FILE NAME
(updated 20171127)

You (tutor) must edit the LS File Name properly, even if the student has made some changes on it.
CAUTION!(update 2017/11/27)You and students must NOT use any symbols or characters such as " & % / + # ^ @ ~ etc." in your Lesson Sheet FILE NAME.
Our Step3-Form provider (JotForm) do allow/upload excel file with symbols in the file name without errors when students attach LS.
But then, when teachers try to download it, JotForm says "file not found" or there'll be an error.
So please, kindly EDIT your the LS File name correctly before you send it to your students.
Also, please kindly remind your students NOT to edit the Lesson Sheet File Name to avoid corrupted file attached in the Step3-Form.


Read COMPLETE Details on the link below.B9. Edit the Lesson Sheet FILE NAME

Teachers who are NOT attentive to the student during the class (updated 20171111)

There's a Penalty Deduction of 200 PHP for the 3rd-time report about doing other things on the computer or not focusing during the class.
✱The teacher must professionally teach students online, be attentive to the student and never do other stuff during the class.✱Other stuff such as social media sites and applications include Facebook, YouTube, Instagram, Twitter, blogs and other sites as well as other unnecessary activities which are irrelevant for the online class.
NOTE: If there are more than 4 reports regarding this matter, we will then stop all the teacher's classes, charge appropriate penalties (salary deduction from final invoice) and be dismissed from EIGORU.

Read COMPLETE Details on the link below.C18. Summary of Violations & Penalties Deducted on the Invoice 📌(updated June.04.2020)

Teachers must REPLY Students' Emails and Trial Applications within 24 hours (updated 20171111)

One of the ways to avoid student's complaint, especially from new trial students, is to SEND A PROMPT REPLY within 24 hours or within 2 days only.
There's a penalty or deduction on lesson minutes and even on the invoice if you failed on this.For more details, please go this link.

Read COMPLETE Details on the link below.A25. Teachers must REPLY Students' Emails and Trial Applications within 24 hours.

Send your SMS with the CORRECT Format
(updated 20160127)

Precise Example of sending SMS0002-Nancy I’m really sorry for my student at 18:30. Internet connection was cut during our class. If all possible, let's reschedule it. I will mail you once the internet connection is back.
Write only the Profile Number-Nickname and the Body of the Message.Please kindly follow our policy perfectly, especially on your SPELLING, SPACING and PUNCTUATION.

Read COMPLETE Details on the link below.C13. Emergency Message Board (EMB) Send an SMS in case of Inaccessible Internet Connection (updated 2020/05/03)

Newly-made Forms, For Student's Use Only
(updated 20151115)

We'd like to inform you the NEW FORMS we made to help new and present students contact you in a more convenient way.We have made 2 new forms below.A. EIGORU Easy Mail FormB. EIGORU Tutor Improve Request Form)(anonymity
✱✱✱You will receive an Email with the MAIL SUBJECT below once the student finished this form.FW: FWFT:エイゴル簡単メールフォーム（EIGORU Easy Mail Form)
✱✱✱Please NEVER ignore this kind of email that you'll be receiving anytime soon as students will wait for your reply depending on what topic the student has filled up.

✱✱✱You will receive an Email with the MAIL SUBJECT below once the student finished this form.:FW: FWFT:エイゴル先生への改善要望フォーム（匿名）(EIGORU Tutor Improve Request Form)(anonymity)
***Please NEVER ignore this kind of email that you'll be receiving anytime soon as students will hope that you will attend to their request of changes.(continuation on the manual)

Read COMPLETE Details on the link below.B33. Newly-made Forms, For Student's Use Only

Make a Photo of the Lesson Sheet
(updated 20151110)

Making a photo of LS will help students who don’t know how to use or open an excel file in their PCs, tablets and smartphones as well as students who cannot attach the excel file on EIGORU Step3 Form. iOS can attach a photo file and most Japanese students are using iPhones by the way.
✱Teachers can make a photo using a special but a free app. To know more about this, please email our manager to send you the free app and assist you how to use it.


Read COMPLETE Details on the link below.B32. Tutor Makes a Photo of the Lesson Sheet (for Students who can't/don't use an excel file) 📌(updated May.10.2020)

The Latest Compact Lesson Sheet
(updated 20151109)

We are pleased to announce the latest COMPACT Lesson Sheet.It will be much easier and more convenient for teachers and students to use this compact LS. The changes are very easy to notice such as the  moving of lesson dates, minutes, violation and penalty columns into one place, deleting unnecessary information and separating comment column on another worksheet.(continuation on the manual)


Read COMPLETE Details on the link below.B31. The Latest Compact Lesson Sheet Version 20151031  📌(updated May.10.2020)

Fix your Email Setting to receive EIGORU Emails. -Please REPLY (updated 20151011)

Some teachers have been receiving our EIGORU New trial student application Emails and our other emails directly to their SPAM and TRASH folders.(continuation on the manual)


Read COMPLETE Details on the link below.A24. Fix your Email Setting to receive EIGORU Emails

Updated Step3 REMINDER Mail Type 2
(updated 20150107)

Please use the LATEST Step3 REMINDER Mail Type 2.Please click the link below and COPY the updated mail preset.

B24. Two Kinds Step3-Reminder Mails for Students who are Late in Sending the Step3-Form 📌(updated June.01.2020)

Updated Step3 REMINDER Mail Type 1
(updated 20150107)

Please use the LATEST Step3 REMINDER Mail Type 1.Please click the link below and COPY the updated mail preset.

B24. Two Kinds Step3-Reminder Mails for Students who are Late in Sending the Step3-Form 📌(updated June.01.2020)

Updated Step3-Request Mail Preset
(updated 20150107)

Please use the LATEST Step3-Request Mail Preset.Please click the link below and COPY the updated mail preset for your Step3-Request mail.
B21. Step3-Request MAIL PRESET 📌(updated June.01.2020)