The following indicators are being reported on as a pilot during the 2023/2024 financial year:
OUTPUT INDICATORS FOR QUARTERLY REPORTING
EE1.11 Number of dwellings provided with connections to mains electricity supply by the municipality
EE3.11 Percentage of unplanned outages that are restored to supply within industry standard timeframes
EE3.21 Percentage of planned maintenance performed
TR6.12 Percentage of surfaced municipal road lanes which has been resurfaced and resealed
TR6.13 KMs of new municipal road network
TR6.21 Percentage of reported pothole complaints resolved within standard municipal response time
WS1.11 Number of new sewer connections meeting minimum standards
WS2.11 Number of new water connections meeting minimum standards
WS3.11 Percentage of callouts responded to within 24 hours (sanitation/wastewater)
WS3.21 Percentage of callouts responded to within 24 hours (water)
GG1.21 Staff vacancy rate
GG1.22 Percentage of vacant posts filled within 3 months
GG2.11 Percentage of ward committees with 6 or more ward committee members (excluding the ward councillor)
GG2.12 Percentage of wards that have held at least one councillor-convened community meeting
GG2.31 Percentage of official complaints responded to through the municipal complaint management system
GG5.11 Number of active suspensions longer than three months
GG5.12 Quarterly salary bill of suspended officials
LED1.21 Number of work opportunities created through Public Employment Programmes (incl. EPWP, CWP and other related employment programmes)
LED2.12 Percentage of the municipality's operating budget spent on indigent relief for free basic services
FD1.11 Percentage compliance with the required attendance time for structural firefighting incidents
LED1.11 Percentage of total municipal operating expenditure spent on contracted services physically residing within the municipal area
LED3.11 Average time taken to finalise business license applications
LED3.31 Average number of days from the point of advertising to the letter of award per 80/20 procurement process
LED3.32 Percentage of municipal payments made to service providers who submitted complete forms within 30-days of invoice submission
FM1.11 Total Capital Expenditure as a percentage of Total Capital Budget
FM1.12 Total Operating Expenditure as a percentage of Total Operating Expenditure Budget
FM1.13 Total Operating Revenue as a percentage of Total Operating Revenue Budget
FM1.14 Service Charges and Property Rates Revenue as a percentage of Service Charges and Property Rates Revenue Budget
FM1.21 Funded budget (Y/N) (Municipal)
FM3.11 Cash/Cost coverage ratio
FM3.13 Trade payables to cash ratio
FM3.14 Liquidity ratio
FM4.31 Creditors payment period
FM5.11 Percentage of total capital expenditure funded from own funding (Internally generated funds + Borrowings)
FM6.12 Percentage of awarded tenders [over R200k], published on the municipality’s website
FM6.13 Percentage of tender cancellations
FM7.11 Debtors payment period
FM7.12 Collection rate ratio
QUARTERLY COMPLIANCE INDICATORS
C1. Number of signed performance agreements by the MM and section 56 managers
C2. Number of Mayoral Executive meetings held
C3. Number of Council portfolio committee meetings held
C4. Number of MPAC meetings held
C6. Number of formal (minuted) meetings between the Mayor, Speaker and MM were held to deal with municipal matters
C7. Number of formal (minuted) meetings - to which all senior managers were invited- held
C8. Number of councillors completed training
C9. Number of municipal officials completed training
C10. Number of work stoppages occurring
C11. Number of litigation cases instituted by the municipality
C12. Number of litigation cases instituted against the municipality
C13. Number of forensic investigations instituted
C14. Number of forensic investigations conducted
C15. Number of days of sick leave taken by employees
C16. Number of permanent employees employed
C17. Number of temporary employees employed
C18. Number of approved demonstrations in the municipal area
C19. Number of recognised traditional and Khoi-San leaders in attendance (sum of) at all council meetings
C20. Number of permanent environmental health practitioners employed by the municipality
C22. Number of Council meetings held
C23. Number of disciplinary cases for misconduct relating to fraud and corruption
C24. Number of council meetings disrupted
C25. Number of protests reported
C26. R-value of all tenders awarded
C27. Number of all awards made in terms of Section 36 of the MFMA Municipal Supply Chain Management Regulations
C28. R-value of all awards made in terms of Section 36 of the MFMA Municipal Supply Chain Management Regulations
C29. Number of approved applications for rezoning a property for commercial purposes
C30. Number of business licenses approved
C32. Number of positions filled with regard to municipal infrastructure
C33. Number of tenders over R200 000 awarded
C34. Number of months the Municipal Managers' position has been filled (not Acting)
C35. Number of months the Chief Financial Officers' position has been filled (not Acting)
C36. Number of vacant posts of senior managers
C38. Number of filled posts in the treasury and budget office
C40. Number of filled posts in the development and planning department
C42. Number of registered engineers employed in approved posts
C43. Number of engineers employed in approved posts
C44. Number of disciplinary cases in the municipality
C45. Number of finalised disciplinary cases
C47. Number of waste management posts filled
C49. Number of electricians employed in approved posts
C51. Number of filled water and wastewater management posts
C56. Number of customers provided with an alternative energy supply (e.g. LPG or paraffin or biogel according to supply level standards)
C57. Number of registered electricity consumers with a mini grid-based system in the municipal service area
C58. Total non-technical electricity losses in MWh (estimate)
C59. Number of municipal buildings that consume renewable energy
C61. Total number of chemical toilets in operation
C63. Total volume of water delivered by water trucks
C67. Number of paid full-time firefighters employed by the municipality
C68. Number of part-time and firefighter reservists in the service of the municipality
C69. Number of 'displaced persons' to whom the municipality delivered assistance
C71. Number of procurement processes where disputes were raised
C73. Number of structural fires occurring in informal settlements
C74. Number of dwellings in informal settlements affected by structural fires (estimate)
C76. Number of SMMEs and informal businesses benefitting from municipal digitisation support programmes rolled out directly or in partnership with other stakeholders
C77. B-BBEE Procurement Spend on Empowering Suppliers that are at least 51% black owned based
C78. B-BBEE Procurement Spend on Empowering Suppliers that are at least 30% black women owned
C79. B-BBEE Procurement Spend from all Empowering Suppliers based on the B-BBEE Procurement
C86. Number of households in the municipal area registered as indigent
C89. Number of meetings of the Mayoral Committee postponed due to lack of quorum
C92. Number of agenda items deferred to the next council meeting
C93. Number of awards made in terms of SCM Reg 32
C94. Number of requests approved for deviation from approved procurement plan
COMPLIANCE QUESTIONS
Q1. Does the municipality have an approved Performance Management Framework?
Q2. Has the IDP been adopted by Council by the target date?
Q3. Does the municipality have an approved LED Strategy?
Q4. What are the main causes of work stoppage in the past quarter by type of stoppage?
Q5. How many public meetings were held in the last quarter at which the Mayor or members of the Mayoral/Executive committee provided a report back to the public?
Q6. When was the last scientifically representative community feedback survey undertaken in the municipality?
Q7. What are the biggest causes of complaints or dissatisfaction from the community feedback survey? Indicate the top four issues in order of priority.
Q8. Please list the locality, date and cause of each incident of protest within the municipal area during the reporting period
Q9. Does the municipality have an Internal Audit Unit?
Q10. Is there a dedicated position responsible for internal audits?
Q11. Is the internal audit position filled or vacant?
Q12. Has an Audit Committee been established? If so, is it functional?
Q13. Has the internal audit plan been approved by the Audit Committee?
Q14. Has an Internal Audit Charter and Audit Committee charter been approved and adopted?
Q15. Does the internal audit plan set monthly targets?
Q16. How many monthly targets in the internal audit plan were not achieved?
Q17. Does the Municipality have a dedicated SMME support unit or facility in place either directly or in partnership with a relevant role-player?
Q18. What economic incentive policies adopted by Council does the municipality have by date of adoption?
Q19. Is the municipal supplier database aligned with the Central Supplier Database?
Q20. What is the number of steps a business must comply with when applying for a construction permit before final document is received?
Q22. Please list the name of the structure and date of every meeting of an official IGR structure that the municipality participated in this quarter
Q23. Where is the organisational responsibility for the IGR support function located within the municipality (inclusive of the reporting line)?
Q24. Is the MPAC functional? List the reasons why if the answer is not 'Yes'.
Q25. Has a report by the Executive Committee on all decisions it has taken been submitted to Council this financial year?
OUTPUT INDICATORS FOR ANNUAL REPORTING
ENV3.11 Percentage of known informal settlements receiving basic refuse removal services
ENV4.11 Percentage of biodiversity priority area within the municipality
TR6.11 Percentage of unsurfaced road graded
WS5.31 Percentage of total water connections metered
GG3.12 Percentage of councillors who have declared their financial interests
FM2.21 Cash backed reserves reconciliation at year end
FM3.12 Current ratio (current assets/current liabilities)
FM4.11 Irregular, Fruitless and Wasteful, Unauthorised Expenditure as a percentage of Total Operating Expenditure
FM5.12 Percentage of total capital expenditure funded from capital conditional grants
FM5.21 Percentage of total capital expenditure on renewal/upgrading of existing assets
FM5.22 Renewal/Upgrading of Existing Assets as a percentage of Depreciation/Asset impairment
FM5.31 Repairs and Maintenance as a percentage of property, plant, equipment and investment property
FM7.31 Net Surplus /Deficit Margin for Electricity
FM7.32 Net Surplus /Deficit Margin for Water
FM7.33 Net Surplus /Deficit Margin for Wastewater
FM7.34 Net Surplus /Deficit Margin for Refuse
OUTCOME INDICATORS FOR ANNUAL REPORTING
EE4.4 Percentage total electricity losses
ENV5.1 Recreational water quality (coastal)
ENV5.2 Recreational water quality (inland)
HS3.5 Percentage utilisation rate of community halls
HS3.6 Average number of library visits per library
HS3.7 Percentage of municipal cemetery plots available
TR6.2 Number of potholes reported per 10kms of municipal road network
WS3.1 Frequency of sewer blockages per 100 KMs of pipeline
WS3.2 Frequency of water mains failures per 100 KMs of pipeline
WS3.3 Frequency of unplanned water service interruptions
WS4.1 Percentage of drinking water samples complying to SANS241
WS4.2 Percentage of wastewater samples compliant to water use license conditions
WS5.1 Percentage of non-revenue water
WS5.2 Total water losses
WS5.4 Percentage of water reused
GG1.1 Percentage of municipal skills development levy recovered
GG1.2 Top management stability
GG2.1 Percentage of ward committees that are functional (meet four times a year, are quorate, and have an action plan)
GG2.2 Attendance rate of municipal council meetings by participating leaders (recognised traditional and/or Khoi-San leaders)
GG4.1 Percentage of councillors attending council meetings
FM1.1 Percentage of expenditure against total budget
FM2.1 Percentage of total operating revenue to finance total debt (Total Debt (Borrowing) / Total operating revenue)
FM2.2 Percentage change in cash backed reserves reconciliation
FM3.1 Percentage change in cash and cash equivalent (short term)
FM4.1 Percentage change of unauthorised, irregular, fruitless and wasteful expenditure
FM4.2 Percentage of total operating expenditure on remuneration
FM4.3 Percentage of total operating expenditure on contracted services
FM5.1 Percentage change of own funding (Internally generated funds + Borrowings) to fund capital expenditure
FM5.2 Percentage change of renewal/upgrading of existing Assets
FM5.3 Percentage change of repairs and maintenance of existing infrastructure
FM7.1 Percentage change in Gross Consumer Debtors’ (Current and Non-current)
FM7.2 Percentage of Revenue Growth excluding capital grants
FM7.3 Percentage of net operating surplus margin
ANNUAL COMPLIANCE INDICATORS
C5. Number of recognised traditional leaders within your municipal boundary
C21. Number of approved environmental health practitioner posts in the municipality
C31. Number of approved posts in the municipality with regard to municipal infrastructure
C37. Number of approved posts in the treasury and budget office
C39. Number of approved posts in the development and planning department
C41. Number of approved engineer posts in the municipality
C46. Number of approved waste management posts in the municipality
C48. Number of approved electrician posts in the municipality
C50. Number of approved water and wastewater management posts in the municipality
C52. Number of maintained sports fields and facilities
C53. Square meters of maintained public outdoor recreation space
C54. Number of municipality-owned community halls
C60. Total number of sewer connections
C62. Total number of Ventilation Improved Pit Toilets (VIPs)
C95. Number of residential properties in the billing system
C96. Number of non-residential properties in the billing system
C97. Number of properties in the valuation roll