Media Language
Representation
Media Industries
Audiences
2009: Launched her blog “Zoella” and then started on YouTube
2011: Reached 500,000 subscribers; won Cosmopolitan Blog Award for Best Established Beauty Blog,
2012: won Best Beauty Vlogger and surpassed 1 million YouTube subscribers.
2014: Launched Zoella Beauty and published Girl Online. Appointed digital ambassador for Mind, the mental health charity. A-Z Creatives was founded.
2015: Appeared on Great British Bake Off, released sequel to Girl Online
2016: Launched Sugg Life homeware collection, became director of ZS Beauty Ltd and ZS Lifestyle Ltd.
2017: Named one of Forbes’ Top 10 Highest-Paid YouTubers (estimated $4.7 m). Received criticism for her advent calendar.
2018: Released the book Cordially Invited. Rebranded from Zoella to Zoe Suggs.
The success of YouTube stars such as Alfie Deyes and Zoella is driven in part by the authenticity of their on-screen personas. In a world of polished media, a world in which the mainstream media saturate us with ideal imagery, YouTubers construct products that appear unmediated to their post-millennial target market. Jump cut editing provides narrative energy and is coupled with a direct address presentation style to construct a deliberately amateur aesthetic. Relatability is constructed through the use of everyday mise-en-scène, through costume and make-up that appears deliberately natural to affect an effortless and understated aesthetic. Similarly, the clichéd bedroom setting reinforces codes of realism and takes audiences into the private space of the YouTuber, where their seemingly unscripted narratives generate a sense of spontaneity. The inclusion of presenter mistakes and retakes in final edits further augments the idea that we are being given an authentic insight into the personal worlds of Alfie and Zoella. Zoella’s simple charm is to present herself as a best friend character – to enable what Katz and Lazarsfeld would call personal identity
How Zoella makes money:
Collaborative content
Sponsorship
Brand deals
Monetisation of YouTube videos
Merchandise (diversification to broaden audiences- books, lifestyle and beauty, Sugg life)
Target audience
Female
Emotive content - the show appeals to its female audience through narratives that engage with subject matter emotionally.
Zoella foregrounds stereotypical female based activities in her presentation: fashion, make-up, relationships.
Mise en scene is stereotypically female - female colour palette, fairy lights, accessories
Use of pets and pet orientated references, her pug Nala
She constructs a version of ideal beauty - highly stylised, lots of makeup, attention paid to costume. • Intimate confessional tone - creates a relatable female character.
A quiet/passive presentation style which is more of a conversation
13-24
Heavy use of social media; Instagram, Snapchat and YouTube
Youthful collaborations
Deliberate amateur aesthetic suggests authenticity- mistakes, jump cuts
. Everyday activities of this demographic are incorporated into narratives-shopping, eating at fast food restaurants
Fan connections showcased in uploads - fans represent the real target audience.
Light comedic tone effected.
Youth orientated slang deployed.
Use of YouTube commentary to create intimate connections with the target audience.
BC1C2
Partnerships built with companies who target similar demographic groups (ASOS/H&M) - companies who represent high street fashion at value prices.
Language moderately formal - some extended language deployed with Standard English used to mirror lower middle class values and educational background.
Zoella’s house represents an ideal youthful environment - a place of fun and socialising.
BC1C2 targeting allows uploads to be associated with more lucrative advertising tie-ins.