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Change Process
Operating Model is how the business gets work done to deliver stakeholder value. Includes the work and who does the work.
Business Architecture is a way to document the operating model to enable top-down views and decisions about change.
Operating Model changes can be triggered because of regulatory needs, strategic needs, operational needs - like better processes.
How you get that change done....it's a change process
Guiding Principles
Value-Driven Focus: Emphasizes the importance of deriving measurable value from change initiatives.
Measurable Outcomes: Key Results are defined early and refined throughout the initiative lifecycle—from initiation to evaluation and tied back to the Strategic Objectives. Heatmapping capabilities current, projected and post implementation, shows us how our investment dollars have paid off and ready us for the next set of changes.
Opportunity Definition: Leverages business architecture and process re-engineering keeps us focused on the business opportunity and builds reusable business knowledge.
Governance & Execution: Engages senior leadership to define the list of changes and their prioritization and giving opportunity for change. Following Lean Management principles, Plan, Do, Act, Check.
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