Customers can place an order that is eligible for the Same Day Delivery by 1:00 pm CST to receive their order the same day or the next day if they order after 1:00 pm CST. Same-day delivery is only available in select stores provided they have the item in stock.
Same Day Delivery Fees
Shoe Perks Members - $4.95 delivery cost
Non Shoe Perk Members - $9.95 delivery cost
Login to Bringg (the system will email you a verification code you need to put in order to login)
In order to search an order that is "In Process and being worked on" -
Click dispatch to the left
Once under dispatch click "list"
Type order # in search bar that is highlighted
Once the order # is typed in, you will see it as below showing the order that is in process (Click on the blue order # that is highlighted under)
You will then be able to open the order and see the order details.
The top portion of the order is the store that is working on the item (where the carrier will pickup/time/etc)
The bottom portion (step 2 of 2) is the delivery portion showing the customer information, address, the item ordered, ETA, etc.
You can also see what customer has ordered by going to step 2 of 2 and then clicking "Inventories" and see the "estimated time window"
To Note: Any SDD order updates/address changes/cancels/etc need to automatically be escalated to coaches for assistance, Coaches will then assign SDD orders to CES if additional help is needed for customer.*