Events Final Checklist & Troubleshooting

In the 'Look & Feel' section of the Event Wizard, you must have the 'Tabbed' layout option selected in order for the event to operate as expected. This should be pre-selected but if it isn't and another layout option is selected, there may be issues. Check this by clicking the 'Wizard' option from the event editor page and changing this setting.

All tickets (paid or free) need to be linked to your Group or Region in order to be processed correctly. Use the 'Product Selection' dropdown within the editor for each ticket to select your Group or Region from the list. Then save the changes to the ticket.

Keywords are what categorise your event and make sure it appears when people use the filters on the left hand side of the events search. If you've used a template or a previous event as a starting point for your new event, these should have been copied across and may not need changing. 

Review these in the 'Keywords' section on the right hand side of the event editor, and delete/add any as required.

Event published but not showing up with all the other events? Check that the Event Group field has been populated with 'Default Event Group'. If it hasn't, update that field and then click 'Update' in the top right of the event editor.