Personas Clare

A picture of a young person.

Chris Connors (student)

Age: 22

Gender : non-binary (they/them pronouns)

Lives in : Peterborough with their partner.

Likes: Anime, cats, social media, cosplay.


A picture of an older man.

Fred Smith (teacher)

Age: 62

Gender : Male

Lives in : Cambridge with his wife and guide dog.

Likes: theatre, running, dancing.

Fred is registered blind.

Education and experience

Chris is studying for a MSc in Sports Science at Anglia Ruskin University. They are also working as a coach for Living Sport, and are interested in promoting equality and diversity. They are a current LGBTQ+ ambassador at the university.

Education and experience

Fred has a PhD in mathematical topology and a PGCE in Higher Education. Fred has been teaching undergraduate maths at the University of Bristol for the last 30 years, and is planning to retire next year.

Roles and responsibilities

Full time student. Part time sports coach.


Roles and responsibilities

Designs and delivers undergraduate maths courses, predominately topology and group theory. Mentors new staff members. Supervises research students

Technical skills

Confident user of most technology, especially social media. Uses Canvas LMS and Blackboard at university, and Skype and Facetime to keep in touch with friends and family.

Technical skills

Fred uses a JAWS screen reader, and Dragon voice to text. He uses other assistive technology via his smartphone.

Subject domain skills and knowledge

Specialises in sports physiology.

Subject domain skills and knowledge

Enthusiastic and well-liked lecturer. Excellent subject knowledge, but lacks up to date training in pedagogy and technological innovations.

Motivation and desires

To complete their MSc and find a job as a sports physiologist with a premier league football team.

Motivation and desires

To communicate his maths knowledge. To inspire the next generation of students.

Goals and expectations

To be able to complete their course with minimal disruption.

Goals and expectations

To retire early and devote himself to marathon running. To get good grades from his last batch of students.

Obstacles to their success

Labs have been closed due to lockdown. Limited broadband access. Shared laptop.

Obstacles to their success

Accessibility. Transfer to online teaching will prove a challenge.

Unique assets

Friendly. Positive.

Unique assets

Keen to ‘have a go’. Proactive. Resourceful.

Images sourced from Generated Photos (2020), https://generated.photos/