HOSTAGE NEGOTIATIONS

Roleplay

"Talk to Me,” emphasizes communication as an essential police negotiation technique for their crisis negotiators, and for good reason. Opening up avenues of communication to your counterpart signals that you are ready to listen, an integral first step to building rapport between negotiating counterparts by building trust as well as displaying empathy, which can lead to further mutual gains at the bargaining table as the negotiation progresses beyond the initial stages

Not only is it important to allow your counterpart a forum to air concerns during a hostage negotiation, it is also critical for the crisis negotiator to be patient and “avoid jumping to conclusions and rushing quickly towards a resolution.” The patient negotiator seeks to build rapport so as to influence his/her counterpart’s actions; if you ignore this process, you greatly hinder your ability to influence your counterpart and resolve the situation in a peaceful manner

The Hostage Negotiations Team calls "Active Listening"an effective skill. Active listening is used to build trust and rapport between negotiating parties with the effective by product of this process resulting in information gathering, which can help maintain an open dialogue with your negotiating counterpart

Active listening and patience are high on the list of the conflict resolution tactics. Both result in your counterpart feeling that he/she is respected and that their concerns are being heard and addressed

Displaying calm in the midst of a heated crisis negotiation is perhaps one of the most critical police negotiation techniques a hostage negotiator can master, because “using a calm, understanding, and respectful tone is what helps the subject realize there is an alternative way out”

A negotiation team consists of 2 people. The first one with the main role is the negotiator. The other person is the spotter, the spotters job is to convey everything that's going on to the ground forces using the radio, and also to make sure no harm comes in the way of the negotiator and the hostage
The storm team consists of all the other ground forces, they always expected to be ready for a situation where the negotiator is taken hostage as well, the storm team will then move in and shoot down the suspects
It is the job of the spotter to tell all the ground forces when a "code red" is taking place

You need to know when to call it a code red and be sure about it. You also need to make sure the opposite party(robbers) knows that it's a code red and vice versa
If you've somehow gotten the hostage out of harms way. You can give the robbers an option to surrender themselves, If they fail to comply or are not interested. It is a code red situation

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