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Epson printers are known for delivering high-quality printing performance, but like all technology, they can encounter occasional errors. One such issue users may face is Epson Printer Error Code 100016 (Call USA/CA: +1-804-460-7160). This error can disrupt your workflow, preventing you from completing print jobs on time.

Fortunately, fixing this error is straightforward if you understand what causes it and follow the right troubleshooting steps. In this guide, we’ll explain the reasons behind Error Code 100016 and provide a detailed, step-by-step solution to get your Epson printer back in working order.

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What is Epson Printer Error Code 100016?

Error Code 100016 typically appears when your printer encounters a mechanical or paper feed issue. It can also be related to obstructions, paper jams, or internal mechanical faults that prevent the paper from moving correctly through the printing path.

When this error occurs, your printer may:

• Stop printing abruptly.
  
  

• Display the error message on the LCD screen or computer.
  
  

• Produce unusual mechanical noises before halting.
  
  

Common Causes of Epson Error Code 100016

Several factors can trigger this error, including:

1. Paper Jam – Torn paper or debris stuck inside the printer can prevent smooth feeding.
   
   

2. Obstructions in the Paper Path – Foreign objects like clips or dust buildup can cause feed issues.
   
   

3. Incorrect Paper Size or Type – Using incompatible paper can trigger feed-related errors.
   
   

4. Mechanical Faults – Issues with the rollers or gears can cause paper feeding to fail.
   
   

5. Improper Loading of Paper – Overfilling the tray or misaligning sheets may cause this error.
   
   

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Step-by-Step Guide to Fix Epson Printer Error Code 100016

Follow these steps carefully to resolve the error and get your printer back to normal.

Step 1: Turn Off the Printer and Unplug It

Before troubleshooting, turn off your Epson printer and disconnect it from the power source. This ensures safety and prevents further damage while checking the printer’s internal components.

Step 2: Check for Paper Jams

1. Open the printer’s main cover or paper tray.
   
   

2. Look for any jammed paper inside the feed area, output tray, or rear feed slot.
   
   

3. Remove the paper gently to avoid tearing it inside the printer.
   
   

4. Inspect the rollers and remove any small pieces of torn paper or debris.
   
   

Tip: Always pull paper in the direction of the feed to prevent internal damage.

Step 3: Remove Any Foreign Objects

Sometimes, small objects like paper clips, dust, or packaging materials can block the feed mechanism. Carefully inspect the inside of the printer and remove any obstructions.

Step 4: Check Paper Settings

Improper paper size or type settings can trigger Error Code 100016.

1. Make sure you are using the correct paper type recommended for your Epson model.
   
   

2. Adjust the paper guides in the tray so they fit snugly against the paper without bending it.
   
   

3. Do not overload the tray—leave some space for smooth feeding.
   
   

Step 5: Clean the Paper Feed Rollers

Dirty or worn rollers can cause feed errors.

1. Locate the paper feed rollers (refer to your printer’s manual for exact placement).
   
   

2. Use a lint-free cloth slightly dampened with water to wipe the rollers.
   
   

3. Rotate the rollers manually to clean the entire surface.
   
   

4. Allow them to dry before using the printer again.
   
   

Step 6: Reset the Printer

Resetting your Epson printer can clear temporary mechanical glitches.

1. Reconnect the printer to the power source.
   
   

2. Turn it on and wait for it to initialize.
   
   

3. Perform a factory reset from the control panel (if available) or through the Epson printer software on your computer.
   
   

Step 7: Update Printer Firmware

Outdated firmware can sometimes trigger error codes.

1. Visit Epson’s official support page and download the latest firmware for your printer model.
   
   

2. Install the update following the on-screen instructions.
   
   

3. Restart your printer to apply the changes.
   
   

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Step 8: Test the Printer

After performing the above steps, load the paper correctly and try printing a test page. If the error no longer appears, the issue is resolved.

When to Contact Epson Support

If Error Code 100016 persists after trying all the above steps, the problem might be due to a more serious internal hardware fault, such as a damaged feed motor or gear mechanism. In such cases, contacting Epson customer service or visiting an authorized service center is recommended.

Tips to Prevent Epson Error Code 100016 in the Future

• Always use high-quality paper recommended for your Epson model.
  
  

• Avoid overfilling the paper tray.
  
  

• Keep the printer in a dust-free environment.
  
  

• Regularly clean the paper feed rollers.
  
  

• Store paper in a dry place to prevent moisture-related feed issues.
  
  

Final Thoughts

Epson Printer Error Code 100016 is usually linked to paper feed problems, obstructions, or minor mechanical issues. By following this step-by-step guide—checking for jams, cleaning rollers, adjusting paper settings, and updating firmware—you can often resolve the error without professional help.

However, if the problem continues after troubleshooting, professional servicing may be necessary to replace worn or damaged components. With proper maintenance and correct paper handling, you can prevent this error from reoccurring and ensure smooth, uninterrupted printing.