Epson Printer Not Printing and Showing Offline? Solve It

If your Epson printer is not printing and showing offline, it can be frustrating—especially when you need quick results. This issue is quite common and usually occurs due to connectivity problems, incorrect settings, outdated drivers, or system glitches. The good news is that you can fix the Epson printer offline issue with simple troubleshooting steps.

In this complete guide, we’ll explain the causes and provide step-by-step solutions to get your printer back online and printing.

Why Is My Epson Printer Showing Offline and Not Printing?

Before fixing the issue, it’s important to understand the possible reasons:

Connection Problems

Loose USB cables or unstable WiFi connections can prevent your printer from communicating with your computer.

Printer Not Set as Default

If another printer is set as default, your Epson printer may not respond.

Outdated or Corrupted Drivers

Old or damaged drivers can interrupt communication between your printer and computer.

Print Queue Errors

A stuck print job can stop the printer and make it appear offline.

Incorrect Printer Settings

Settings like “Use Printer Offline” may be enabled accidentally.

Network Issues

For wireless printers, incorrect network configuration can cause offline errors.

How to Fix Epson Printer Offline and Not Printing

Follow these proven steps to resolve the issue:

Check Printer Connection

Start with basic checks:

• Ensure the printer is turned on

• Check USB cable connections (for wired setup)

• Confirm WiFi connection (for wireless printers)

• Make sure the printer and computer are on the same network

Restart Printer and Computer

A simple restart can fix temporary glitches:

• Turn off your printer

• Restart your computer

• Turn the printer back on

Set Epson Printer as Default

On Windows:

• Go to Control Panel > Devices and Printers

• Right-click your Epson printer

• Select Set as Default Printer

On Mac:

• Go to System Settings > Printers & Scanners

• Select your Epson printer

• Set it as default

Disable “Use Printer Offline” Mode

On Windows:

• Open Devices and Printers

• Right-click your printer

• Click See what’s printing

• Uncheck Use Printer Offline

Clear Print Queue

A stuck print job can block printing:

• Open printer queue

• Cancel all pending jobs

• Restart the print spooler service

Update or Reinstall Printer Drivers

Outdated drivers are a major cause:

• Visit Epson’s official website

• Download the latest drivers for your model

• Install and restart your computer

If the problem persists:

• Uninstall existing drivers

• Reinstall a fresh version

Check Network Settings (For WiFi Printers)

• Ensure printer is connected to correct WiFi network

• Restart your router

• Move printer closer to router

• Reconnect printer to WiFi

Add Printer Again

Re-adding the printer can fix configuration errors:

On Windows:

• Remove the printer from settings

• Click Add Printer

• Select your Epson printer

On Mac:

• Remove printer from Printers & Scanners

• Click + Add Printer

• Add it again

Restart Print Spooler Service (Windows)

• Press Windows + R

• Type services.msc

• Find Print Spooler

• Restart the service

Reset Printer Network Settings

• Go to printer menu

• Select Network Settings

• Choose Restore Default Settings

• Reconnect to WiFi

Advanced Fixes

If the issue still continues:

Assign Static IP Address

Prevents network conflicts and improves stability.

Disable Firewall Temporarily

Security software may block communication.

Update Operating System

Ensure your system is running the latest version.

Use Epson Utility Tool

Run diagnostic tools to detect and fix issues automatically.

Tips to Prevent Epson Printer Offline Issues

• Keep drivers and firmware updated

• Use a stable internet connection

• Avoid interrupting print jobs

• Restart devices regularly

• Use original Epson accessories

Frequently Asked Questions (FAQs)

Why is my Epson printer offline but connected to WiFi?

It may be due to incorrect settings, driver issues, or network conflicts.

How do I get my Epson printer back online?

Disable offline mode, restart devices, and reconnect to WiFi.

Why is my Epson printer not printing?

This could be due to driver issues, connection problems, or stuck print jobs.

Can antivirus cause printer offline issue?

Yes, firewall or antivirus software can block printer communication.

How do I reset my Epson printer?

Restore default settings from the printer menu and reconnect it.

Conclusion

If your Epson printer is not printing and showing offline, the issue is usually related to connectivity, settings, or outdated drivers. By following the step-by-step solutions in this guide—such as checking connections, clearing print queues, updating drivers, and resetting network settings—you can quickly fix the problem.