DATES: MaY 27th, 7pm - May 31st, 9pm (Note the extra day)

www.ottawaartisans.com

WHAT: Ottawa Artisans is having a platform-wide Spring virtual market. During the event, a flat-rate shipping/delivery fee will be added to cart so buyers will be able to order from multiple vendors and receive their entire order:

• Shipped Canada-wide (Free over $150 or $15 flat-fee)

• Shipped USA-wide (Free over $200 or $20 flat-fee)

• Delivered in Ottawa (Free over $100 or $10 flat-fee)

• Pick it up at the Ottawa Artisans Store at the St-Laurent Mall or at Brew Revolution in Stittsville for free.

This is a great way opportunity for our buyers to purchase from multiple vendors all at once without having to pay multiple shipping charges or have to go pick-up items all over the city.

For vendors, this allows you to take part in a really fun event where you will be able to quickly sell to buyers from all over the city while watching the orders come in at home! You only need to commit to bring your sales from the days of the market to one of our three drop-off locations for packaging (shipping, delivery). You DO NOT arrange shipping or local drop-off yourself, Ottawa Artisans handles all the fulfillement!

Event schedule:

• Starting May 24 daily charity auction bundles will be up for bidding on Ottawa Artisans. A bundle will be released each day until Sunday. Bidding will end at 9pm on May 30th.

• On May 26th, at 7:30 pm, the website will be locked for all shoppers while I revamp the front page and prepare the website (turn-off the vendors who are not participating, arrange shipping, etc.). If you need to go into the site, the password will be 'Bruno'.

• At 7pm on May 27th, the website opens to all for shopping.

• On May 31st at 9pm, the website will be locked until noon the following day as it is returned to normal.

NOTE: You will have access to your shop throughout the market so feel free to add or remove items and hold a sale during the event!

Market shopper workflow:

1. Shoppers visit the site and add items from all participating vendors to their cart.

2. When they are ready to check-out, they will be able to select from three options:

• • Free store pick-up.

  • 10$ local Ottawa drop-off (Drop-off boundaries including: Arnprior, Carleton Place, Kemptville, Embrun, Clarence-Rockland, Gatineau, Hull, Aylmer)

  • 15$ Canada-wide shipping or $20 USA Shipping.

*Free local drop-off on orders over 100$.

*Free shipping on orders over 150$ (or 200$ for USA)

3. Shoppers will receive a confirmation email from the platform and you will receive an email for each of your items sold (YOU DO NOT NEED TO EMAIL EACH CUSTOMER TO CONFIRM THEIR PURCHASE. But you may however, contact them to discuss any customization to their purchases.).

(This is what the email looks like if you haven’t had a sale yet on the platform)

4. As the weekend progresses, prepare all of your sold items for drop-off. The sold items should be packaged individually and clearly identified with a piece of paper that has:

• • The name of the buyer

  • The order number (#XXXX)

  • Your store name.

Note: You can buy big clear Ziplock bags at Ikea or the Dollar Store. Buyers will not receive the clear bags they are for organization purpose only! Any other method where that information is clearly identified on each product is okay.

5. You must bring your items to one of the three drop-off locations before 6 pm on June 3rd. If you are not able to come in person, please post in our Facebook group where I will have a thread for vendors to carpool their items as needed. If your items are not ready on time due to an excessively large order, please let me know ASAP so I can inform the buyers. At each location, you will see a clearly identified bin to leave your items.

• 10 Snowy Owl Trail, Stittsville.

• 1870 Simard Dr. Orleans.

• 26 Ivylea in Nepean.

* DO NOT FULFILL YOUR ORDERS WHEN YOU DROP YOUR PRODUCTS OFF. I will fulfill them all when they are gone as it sends an email to the buyer and then I have to spend time explaining why they are receiving it. So please be careful with this. They will all be fulfilled well ahead of the payment.

6. Once all the orders are prepared, I will arrange to have them shipped, drop them off in Ottawa or bring them for pick-up.

7. You will receive payment for all your sales as part of the June monthly payout which will happen in the first few days of July. I will try to process all payments as soon as possible but if the market is a huge success, it might take me a few days. Thanks in advance for your patience!

What you need to do ahead of the market:

1. Etransfer your table fee to hello@ottawaartisans.com.

2. Review your shop. Make sure you have a logo (you can use a nice product photo) and a profile pic and that the description is filled out.

3. Make sure you have a payment method entered in the portal so I can pay you! (A Paypal account - personal or business is preferred, if not, banking information that can be found on a void cheque)

4. Review your items to make sure you have the correct quantities available.

5. Review your items so you have a lot of tags so they can be found through the search bar.

6. Share the ‘’I’m a vendor’’ on social media.

1. Do I have to contact each buyer when I make a sale during the market?

   1. No! I will contact each buyer, just keep track of your orders and prepare them for drop-off clearly identified. You may contact the buyer if you need some information about their orders but please no ''Thank you email'' until after the market to reduce the amount of emails they will get.

2. Can I access the platform during the sale?

   1. Yes! You have full access to the platform during the sale so you can change quantity on items, add items, or do any modification to your store.

3. Do I have to drop-off any of the sales to the customers or to the Ottawa Artisans Store?

   1. NO! I doesn’t matter if the buyer has selected shipping, drop-off or pick-up at cart, you must bring ALL your sales to the drop-off locations, where I will reroute them with the rest of the order to the buyers.

4. When will I get paid for my sales during the market?

   1. I will process all vendor payout in the first few days of July. It could take up to 10 business days but I will try to do so as fast as possible.

5. What can I do to generate more sales during the market?

   1. Share, share, share! Make sure to post in your local neighborhood group, on Facebook and also on Instagram. Post photos of your products for sale, entice buyers to come visit.

6. I want to have a sale during the event. How do I set this up?

   1. To discount your products and show a ‘'sale’’ icon on them, add your regular price to the ‘’compare to’’ price and change your price to the sales price.

7. I offer shipping as a variant in my products, do I need to remove it?

   1. I will have a pop-up appear on the site when someone comes in to inform them that shipping is at cart and to disregard any shipping options on the products themselves. If a buyer is coming for just one mask for example and doesn't want to pay the full shipping price, please have them be in touch with me and we'll change the fee for them.

If you have any other questions or you would like me to review your shop ahead of the market, please email me at hello@ottawaartisans.com

Thank you SO MUCH everyone, our 2020 markets were a huge hit so I'm sure this one will be awesome!

Andréanne