DATES: Nov 24, 7pm - Nov 28, 9pm

Where? www.ottawaartisans.com

Find the promo images for social media here.

WHAT: Ottawa Artisans is having a platform-wide virtual market. During the event, a flat-rate shipping/delivery fee will be added to cart so buyers will be able to order from multiple vendors and receive their entire order:

• Shipped Canada-wide (Free over $175 or $16 flat-fee)

• Shipped USA-wide (Free over $200 or $20 flat-fee)

• Delivered in Ottawa (Free over $125 or $12 flat-fee)

• Pick it up at Art Haven Kanata (150 Katimavik Rd) or Vibe 613 (149 Bank Street)

This is a great way opportunity for our buyers to purchase from multiple vendors all at once without having to pay multiple shipping charges or have to go pick-up items all over the city.

For vendors, this allows you to take part in a really fun event where you will be able to quickly sell to buyers from all over the city while watching the orders come in at home! You only need to commit to bring your sales from the days of the market to one of our five drop-off locations for packaging (shipping, delivery). You DO NOT arrange shipping or local drop-off yourself, Ottawa Artisans handles all the fulfillment!

Event schedule: 

• On Nov 23rd at 7:00 pm, the website will be locked for all shoppers while I revamp the front page and prepare the website (turn-off the vendors who are not participating, arrange shipping, etc.). If you need to go into the site, the password will be 'Bruno'.

• At 7pm on Nov 24th, the website opens to all for shopping.

• On Nov 28th at 9pm, the website will be locked until noon the following day as it is returned to normal.

NOTE: You will have access to your shop throughout the market so feel free to add or remove items and hold a sale during the event! You can edit as you want while the event is happening.

Market shopper workflow: 

1. Shoppers visit the site and add items from all participating vendors to their cart. 

2. When they are ready to check-out, they will be able to select from three options:

• • Free store pick-up.

  • 12$ local Ottawa drop-off (Drop-off boundaries including: Arnprior, Carleton Place, Kemptville, Embrun, Clarence-Rockland, Gatineau, Hull, Aylmer)

  • 16$ Canada-wide shipping or $20 USA Shipping.

*Free local drop-off on orders over 125$.

*Free shipping on orders over 175$ (or 200$ for USA)

3. Shoppers will receive a confirmation email from the platform and you will receive an email for each of your items sold (YOU DO NOT NEED TO EMAIL EACH CUSTOMER TO CONFIRM THEIR PURCHASE. But you may however, contact them to discuss any customization to their purchases.).

(This is what the email looks like if you haven’t had a sale yet on the platform)

4. During the event, prepare all of your sold items for drop-off. IF YOUR ITEMS ARE BREAKABLE, PROTECT THEM especially if they are shipped outside of Ottawa (you can see in the portal where the item is being sent). The sold items should be packaged individually and clearly identified with a piece of paper that has:

• • The name of the buyer

  • The name of the item(s)

  • The order number (#14XXX)**** Please make sure you use the 14XXX number, not the other one.

  • Your store name.

Note: You can buy big clear Ziplock bags at Ikea or the Dollar Store.  Buyers will not receive the clear bags they are for organization purpose only! Any other method where that information is clearly identified on each product is okay. All orders will be placed in a nice bag so you do not need to pack for shipping unless your items is going outside of the city. 

If sell bulky items and they are to be shipped you need to provide appropriate wrapping or boxes as needed (ex: Large art pieces).

5. You must bring your items to one of the drop-off locations before 8 pm on Dec 1st. If you are not able to come in person, please post in our Facebook group where I will have a thread for vendors to carpool their items as needed. If your items are not ready on time due to an excessively large order, please let me know ASAP so I can inform the buyers. At each location, you will see a clearly identified bin to leave your items.

• 10 Snowy Owl Trail, Stittsville.

• 727 Hancock Cres (Orleans)

• 4 Framingham Crescent, in Barrhaven.

• 333 Wabasso lane, Findlay Creek

• 5 Harvey Street Unit 6 (Downtown)

• 26 Ivylea in Nepean.

* DO NOT FULFILL YOUR ORDERS IN THE VENDOR PORTAL WHEN YOU DROP YOUR PRODUCTS OFF. I will fulfill them all when they are gone as it sends an email to the buyer and then I have to spend time explaining why they are receiving it. So please be careful with this. They will all be fulfilled well ahead of the payment.

**It doesn't matter if the order says shipping or store pick-up, YOU WILL BRING them to a drop off location. Ignore the shipping $ on your order, it goes to Ottawa Artisans as we ship the items during the event.

6. Once all the orders are prepared, I will arrange to have them shipped, drop them off in Ottawa or bring them for pick-up.

7. You will receive payment for all your sales as part of the Dec monthly payout which will happen in the last few days of Dec. 

What you need to do ahead of the market:

1. Review your shop. Make sure you have a logo (you can use a nice product photo) and a profile pic and that the description is filled out.

2. Make sure you have a payment method entered in the portal so I can pay you! (The banking information that can be found on a void cheque (preferred) or a Paypal account email)

3. Review your items to make sure you have the correct quantities available.

4. Review your items so you have a lot of tags so they can be found through the search bar.

1. Do I have to contact each buyer when I make a sale during the market?

   1. No! I will contact each buyer, just keep track of your orders and prepare them for drop-off clearly identified. You may contact the buyer if you need some information about their orders but please no ''Thank you email'' until after the market to reduce the amount of emails they will get.

2. Can I access the platform during the sale?

   1. Yes! You have full access to the platform during the sale so you can change quantity on items, add items, or do any modification to your store.

3. Do I have to drop-off any of the sales to the customers or at the pick-up locations?

   1. NO! I doesn’t matter if the buyer has selected shipping, drop-off or pick-up at cart, you must bring ALL your sales to the drop-off locations, where I will reroute them with the rest of the order to the buyers.

4. When will I get paid for my sales during the market?

   1. I will process all vendor payout in the last few days of Dec.

5. What can I do to generate more sales during the market?

   1. Share, share, share! Make sure to post in your local neighborhood group, on Facebook and also on Instagram. Post photos of your products for sale, entice buyers to come visit.

6. I want to have a sale during the event. How do I set this up?

   1. To discount your products and show a ‘'sale’’ icon on them, add your regular price to the ‘’compare to’’ price and change your price to the sales price. 

If you have any other questions or you would like me to review your shop ahead of the market, please email me at hello@ottawaartisans.com

Thanks so much everyone!

Andréanne