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About This Team
About This Team
The Commerce & Fulfillment Department manages the company’s merchandise store and order processing operations. This team handles online orders, inventory, packing, shipping, returns, and customer order support to ensure customers receive products accurately and on time.
They are responsible for the full order lifecycle from purchase to delivery and post-delivery support.
Job Titles in This Department
Job Titles in This Department
Commerce & Orders Manager
Commerce & Orders Manager
Oversees the online store, approvals, refunds, and order lifecycle management.
Pay Range: $24–$38/hr
Fulfillment Operations Manager
Fulfillment Operations Manager
Manages daily warehouse workflow, packing operations, and shipping performance.
Pay Range: $24–$38/hr
Warehouse Lead
Warehouse Lead
Supervises packing stations and daily floor operations.
Pay Range: $20–$30/hr
Shipping & Logistics Coordinator
Shipping & Logistics Coordinator
Creates shipping labels, schedules carrier pickups, and resolves shipping issues.
Pay Range: $20–$28/hr
Inventory Control Coordinator
Inventory Control Coordinator
Tracks stock levels, reorders products, and monitors damaged inventory.
Pay Range: $19–$27/hr
Order Processing Specialist
Order Processing Specialist
Reviews orders, verifies payment, and prepares pick tickets.
Pay Range: $18–$24/hr
Returns & Resolutions Coordinator
Returns & Resolutions Coordinator
Handles returns, exchanges, inspections, and replacement processing.
Pay Range: $18–$26/hr
Bulk & Commercial Orders Specialist
Bulk & Commercial Orders Specialist
Coordinates large company or event merchandise orders.
Pay Range: $19–$28/hr
Merchandise Support Specialist
Merchandise Support Specialist
Assists customers with order tracking and product inquiries.
Pay Range: $17–$23/hr
Fulfillment Associate
Fulfillment Associate
Picks, packs, and prepares orders for shipment.
Pay Range: $16–$22/hr
Inventory Associate
Inventory Associate
Receives deliveries and organizes stockroom inventory.
Pay Range: $16–$21/hr
E-Commerce Analyst
E-Commerce Analyst
Analyzes sales trends, product performance, and demand forecasting.
Pay Range: $22–$35/hr
Typical Work Environment
Typical Work Environment
Warehouse and computer-based work
Order packing and shipping stations
Inventory organization and counting
Customer order support communication
Coordination with carriers and vendors
Skills We Look For
Skills We Look For
Attention to detail
Organization
Accuracy under time pressure
Communication skills
Reliability
Problem solving
Teamwork
Currently Hiring
Currently Hiring
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