If the issue is in green it is solved. If the issue is in red it is escalating mostly because it is not followed up by MahSing
>REPORTED MS CASES: 13 >CASES FIXED: 0 ? [no response at all from Mah Sing] >NEW CASES TODAY: 0
#ms0014-150919 - Leaking Defects
Input from Alpine 24/7 Support WhatsApp
STATUS: [REPORTED TO MAH SING 190919 - Support Centre Mah Sing]
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#ms0013-150919 - Leaking issue
Input from Alpine 24/7 Support WhatsApp
STATUS: [REPORTED TO MAH SING 190919 - Support Centre Mah Sing]
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#ms0012-270619 - Defects
Input from Alpine 24/7 Support WhatsApp
STATUS: [REPORTED TO MAH SING 020819 - Mr Azim]
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#ms0011-040719 - Rennovation
Input from Alpine 24/7 Support WhatsApp
STATUS: [REPORTED TO MAH SING 020819 - Mr Azim]
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#ms0010-020819 - Defects -
Input from Alpine 24/7 Support WhatsApp
STATUS: [REPORTED TO MAH SING 020819 - Mr Azim]
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#0029m-310719-Defects - leaking
Input from PW apps
STATUS: [REPORTED TO MAH SING 310719 Mr Azim]
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MS#0028-200619 - Defects
Input from Alpine 24/7 Support WhatsApp
STATUS: [REPORTED TO MAH SING 200619 Mr Azim]
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MS#0022-190619 - Leaking issue
Input from Alpine 24/7 Support WhatsApp
STATUS: [REPORTED TO MAH SING 190619 Mr Azim]
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MS#0005-100619-FOLLOW UP - MR2 alpine PA1 123A:
Would like to follow up my defect with Asiah which still pending to fix it.
STATUS: 110619 updated MahSing mr Azim by WhatsApp to follow up on this matter.
STATUS: 170619: Owner asked update to support center and support centre whatsApped owner that they will remind MahSing again.
STATUS: 180619: Owner update 24/7 support centre that if MahSing not follows up he will update the authorities about it.
MORE DETAILS: Not available
MS#0021-180619 - Wiring issues
Input from Alpine web site feedback form
STATUS: [PENDING]
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MS#0019-180619-Car Porch Leaking issue:
Input from Alpine web site feedback form
STATUS: [PENDING]
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MS#0016-120619-Gate is rusted:
Input from Alpine web site feedback form
Unit : pa1-008 (no. 112, mr2/17)
Issue: rusted gate and found some cracking in the middle. Need to re-pai nt the whole gate as there are algae around it.
STATUS: We contacted developer 120619 about this matter.
Waiting for response developer
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