📢 [UPCOMING] Seller Portal Refresh, please refer to this FAQ for more information!
What is the next-day delivery model?
In order to meet the demands of quicker deliveries to our customers, we launched the Next-Day Delivery also known as 24-hour Delivery Model in 2023 to enable our customers to receive your products faster
What is the difference between my current model and this new model?
Operationally, the main differences between the current and 24-hour model is as follows:
Picklist forecast: generated and sent to your e-mail 4 times a day
Cut-off timing for customers to place orders for the day's pickup: 10am
Final picklist generation: Latest 1015am.
Pick-up timing: Fixed 12-3pm bloc
Mandatory use of new Picker App
✨New MP Logistics Picker App
You may refer to this table for a bird's eye view of the two models and their differences in operational requirements.
Benefits of the Next-Day Delivery Model
✅ Customers get to receive items from your store quicker, allowing your listings to stand out more
✅ New and improved Logistics App exclusively for sellers on the Next-Day Delivery Model:
The new Logistics App supports dynamic refreshing, allowing you to pick and pack customer orders in real time.
Available on both iOS and Android
Not limited to CWF Seller Account for the log-in.
Ramp up and onboarding efforts to this model will continue in 2024. However, if you would like to join the existing sellers already on this model and enjoy early access into this program, please reach out by sending an email to db-online-marketplace-seller-excellence@fairprice.com.sg to express your interest.