This course introduces organization of internal and external sources of information; information services and tools; basic concepts of information storage and retrieval systems; design and structure of information systems; identification and organization of knowledge resources such as expertise, skills and competencies; knowledge organization methods such as classification, cataloging, taxonomies and metadata; search strategies and information retrieval. Upon successful completion of the course, students have learned how to describe the need for and identification and organization of information, analyze the need for organizing and representing information in a variety of institutional settings, analyze search tools, websites, and other information/knowledge management products, describe, compare, and contrast major information description techniques, methods, and tools, understand the human, social, and policy issues inherent in organization of information and knowledge resources, and evaluate several types of information packages and retrieval sources (SLO 4, ALA 5, PLG 4).