Dr. Ellen Rubenstein, Spring 2025
This course covers information use by people in various roles, situations, and contexts, individually and in groups. To do this we will study information behavior and the influence of learning and cognitive processes; value systems; and situational, psychological, sociological, and political perspectives. We will be examining community, disciplinary, and functional practices, as well as individual and social aspects of human information needs, seeking, and use based on theoretical and empirical research. We will also apply the study of user information behavior to textual, graphical, and visual representation of knowledge. This course includes both theoretical models and practical methodologies for the study of users and for user-centered design of information and knowledge systems and services. The main goal of this course is to familiarize students with the principles and research related to information behavior. Upon successful completion of the course, students will have learned how to identify and explain major concepts and findings of the literature on information needs, seeking, and use, including various research programs, questions, theories, and researchers, understand the impact of diverse information needs, learning preferences and styles, and cultural influences on the design, selection, use, and evaluation of information and knowledge systems, define the role of context related to how users derive meaning and create knowledge, apply concepts and frameworks from the research literature to examples or cases, and observe and analytically describe information behavior activities in various settings (SLO 2, ALA 6, PLG 4).
The elements of this course that stuck with me the most, and I hope to apply the most in my career, included diverse information needs and behaviors (SLO 6). The different information-seeking models and practicing applying these to our behaviors allowed me to think about search requests in my current library position in a very different way, and helped me understand different perspectives of this process (ALA 1F, ALA 6D). I believe that reading through and discussing the information behavior case studies in this class has allowed me to more efficiently help researchers and patrons find the resources they are looking for. I used what I learned in this course to observe and interview video game players to understand how information-seeking behaviors present themselves within video games (SLO 3).
Through this course, I have had the opportunity to understand information behaviors from a variety of perspectives (SLO 6). This has helped not only my own personal information searching and selecting, but also the services that I provide within my current library position. When I first started assisting patrons in seeking and selecting information (ALA 6A), I felt little to no confidence and I had not yet developed a structure to how I should conduct these searches. Fundamental readings presented in this course helped increase my knowledge of information seeking models and vocabularies. As my knowledge developed, I was able to understand how to apply the ideas that I have learned to benefit my own information seeking (PLG 4.1). As my skills grow, I have been able to improve the services I provide and better help patrons improve their own information searching skills (PLG 4.2). I look forward to using my new foundation in information seeking to aid researchers, students, or other patrons in accessing information they need to thrive.