Magento 2 Refund Request

Magento 2 Refund Request by Meetanshi helps customers request for order refunds without having to log in.

The refund process of a Magento 2 store can make or break your image for the customer experience. A robust return process only helps the store manage the process easier.

As the default Magento 2 does not offer such a system, Meetanshi has developed the Magento 2 Refund Request extension. It allows the customers to request an order refund without having to log in.

The extension makes it easy for the admin to handle the refunds with timely notifications. Also, the feature to mention the reason for the refund helps the store improvise!

Benefits of Magento 2 Refund Request:

• The module offers the refund request form for the customers to request for a refund

• Option to set the custom form title and description for the refund form

• Integrated the latest Google reCAPTCHA v3 in the refund request form for protection against spam

• GDPR compliance by enabling the privacy policy notice

• Option to configure the custom privacy policy checkbox notice from the backend

• The admin is notified via an email on a new refund request

• The customers are notified via an email when their request is successfully submitted 

• Show extra form fields in the frontend by selecting them from the backend

• Allow refund for the reasons specified from the admin panel only.

• The "Manage Refund Request" grid lists the details like customer, order and refund details.

• The refund form on the top link section allows the customers to fill the order details and the reason for the refund before submitting it

• Enhanced customer experience and easy refund request management.

Useful Links:

• User Guide for Magento 2 Refund Request

• Video Configuration for Magento 2 Refund Request