Magento 2 Custom Contact Form extension allows customizing the default contact form for adding various departments and managing departmental contact inquiries with ease.

The world of Ecommerce is becoming more and more competitive. To cope with the competition, the Magento 2 store owners need to focus more on providing better customer support.

Magento 2 Custom Contact Form extension helps customizing the default contact form by adding departments and efficient management of customer queries.

The module also allows the admin to add multiple departments and associated Email IDs to enable them on the contact form to be selected by the customers.

For instance, if a customer has a message for the sales department, he/she can choose the sales department while sending a message and the message will be delivered to the sales department directly.

The customers’ contact queries are saved in the Magento 2 backend in a separate grid.

A large Magento 2 store should definitely consider buying this module as it is a fast tool and provides efficient customer support management.

Benefits of Magento 2 Custom Contact

⦁ Department-specific contact forms for easy and efficient customers' query management.

⦁ Offers a backend grid "Manage Contact Departments" to save the already created contact departments with the details like name, email ID, and its status.

⦁ Add a new contact department from the backend using the "Add New Department" button.

⦁ To enable a contact department, configure it using the details like name, and the comma-separated email IDs associated with the departments.

⦁ Option for the frontend user to select the department to which the query is to be submitted.

⦁ The name of the user, Email ID, query text, and the department is saved in the "Manage Contact Inquiries" backend grid.

⦁ Use delete mass action to delete multiple inquiries from this grid.

⦁ If there are multiple Email IDs associated with a contact department, a copy of the customer inquiry is sent to each of them.

⦁ When a new inquiry is submitted, the admin gets notified via an email with the details like Name, Email ID, phone, and message text.

⦁ Quick, efficient, and sorted inquiry management to enhance the customer experience.



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