General FAQ

They will be sent to you via email individually before course registration. 

Your portal login ID comprises of the letter ku + your student number. It will look something like this: ku202156789

We will create your student ID card before the semester starts and hand them to you during the Welcoming Orientation (usually a week before the start of the semester)

If you fail to participate in the orientation session, please visit our Office (Room 104, Bldg #8) to pick it up!

Your Student ID card can be reissued at the Student Affairs Office (2nd floor, Student Union Building, Bldg # 20)

You will need to bring your passport and 5,000 KRW in cash for the re-issuance fee.

A lot of services in Korea will require you to verify your personal information using a Korean phone number. This is only possible after you are registered in Korea as a resident and have received your Registration Card. Once you apply for your Registration Card, you will be able to use these services. However, it is important to note that as most of you will have bought a pre-paid SIM card with your passport, you will need to connect your phone number to your Registration Card so the system can correctly verify you.

Please visit the nearest shop of your mobile carrier (LG U Plus, SK, KT) and ask them to connect your phone number to your Registration Card.

The Office of International Affairs will send a copy of your academic transcript a month after your semester is finished. 

If you need extra copies or have lost the original copies you received, please click here.

Please send the document to our email at: ku_exchange@naver.com

Please send the document pre-filled with all personal information and as a PDF/DOC file. 

• DO NOT send us a blank document. It will take extra time to find your personal details.

• DO NOT take a picture of your document and send it to us. Not only is it extremely hard for us to recognize the document, but multiple prints and scans will mess with the document furthermore.   Download apps such as "Microsoft Office Lens" and send us a CLEAR SCANNED copy of your document.

Do note that it may take time to get back to you with your document as we have multiple students asking for signatures and approvals. We will try to get back to you as soon as possible, but in the meanwhile, please be patient with us.

Unless you are using a remittance system that does not require any other information than the account number, you will need the following information to send money from your home account to your Shinhan Bank account.

• Bank Name: Shinhan Bank

• Branch Name: Konkuk University Branch

• Branch Address: 120, Neundong-ro, Gwangjin-gu, Seoul 050529, Korea (Tel: +82-2-453-0583)

• Swift BIC: SHBKKRSE (some bank systems may include multiple Xs at the end)

You can log in using your student number as your ID and your birth date (6-digits, YYMMDD) as the password.