VIDU App - Terms of Service

Thank you for using our product!  

By using our app, you acknowledge that you have read and accepted the following Terms and Conditions (Terms of Service).

Basic Terms

1. Account Responsibility: You are responsible for all activities that occur under your account.

2. Account Security: Keep your password secure. We are not responsible for any loss or damage arising from unauthorized access to your account.

3. Respect Others: You must not abuse, harass, threaten, impersonate, or intimidate other users.

4. Legal Use Only: You may not use this app for any illegal or unauthorized purposes. International users must comply with all local laws regarding online conduct and content.

5. User Responsibility: You are solely responsible for the content you submit, including data, text, information, photos, or profiles.

6. No Imitation: You must not copy, modify, or create derivative works that falsely imply they are associated with this app.

7. No Spam: Do not upload unsolicited advertising or promotional materials (i.e., junk mail, spam).

8. No Interference: Do not interfere with the app’s functionality or other users by spreading viruses or harmful code.

9. Lawful Conduct: You must not violate any applicable laws while using the app.

Violation of these rules will result in the termination of your account.

General Conditions

1. Service Changes: We reserve the right to modify or terminate the service at any time without notice.

2. Terms Changes: We may update these Terms of Service, and your continued use of the app will constitute acceptance of the changes.

3. Refusal of Service: We reserve the right to refuse service to anyone for any reason.

4. Content Moderation: We may, but are not obligated to, remove content that we deem unlawful, offensive, or in violation of these Terms.

5. Data Use: By using the app, you agree that we can use aggregated data from your usage for analytical purposes.

6. Username Reclamation: We reserve the right to reclaim usernames on behalf of trademark holders or legal claims.

Subscriptions and Credits

1. Auto-Renewal Subscription: Our app operates on an auto-renewal subscription model. This means your subscription will renew automatically unless you cancel it at least 24 hours before the renewal date.

2. Credits and Expiration: Each subscription provides a certain number of credits (e.g., 10 credits per week for the weekly subscription). Unused credits from one subscription period do not roll over to the next. 

• Top-up credits, which can be purchased separately, remain valid for 365 days after purchase and can be used even if your subscription has been canceled.

3. Canceling Subscriptions: 

To cancel your subscription, 

go to your device's Settings, then Subscriptions, and select the VIDIOAI app to cancel subscription. Canceling subscription prevents future renewals but does not refund the current subscription period.

AI Generation Costs and Refunds

1. AI Costs: Each video generated using our AI system incurs a significant cost, which is why the app is fully paid. These fees cover the technology and resources required to generate videos.

2. No Refunds on Consumed Credits: If you’ve used your credits to generate videos, we cannot offer refunds due to the associated costs of the AI video generation. Refunds for purchases are managed by Apple. For refund requests, please contact Apple directly through the App Store.

Prohibited Use

You agree not to use the app to:

1. Upload or share content that is unlawful, abusive, or harmful.

2. Share content that infringes on intellectual property rights.

3. Send unsolicited advertisements or spam.

4. Impersonate others or misrepresent yourself.

5. Violate any policies or regulations related to this app.

Refund Policy

1. In-App Purchases: For in-app purchases made through the App Store, we do not have the right to issue refunds. For refund requests, please contact Apple directly.

2. Auto-Renewals: If you forget to cancel your subscription before the renewal, we cannot issue a refund. It is your responsibility to manage subscription renewals through the App Store.

Copyright and Intellectual Property

1. Content Protection: All resources in the app, including images, videos, and text, are protected by trademark and copyright. Any unauthorized use is illegal.

2. Ownership: All content and features of the app are the exclusive property of the app and its licensors.

3. Feedback: Any feedback or suggestions provided by users are voluntary, and we are free to use them without obligation to you.

Disclaimer:  

The content provided in the app is not a substitute for professional advice. Please consult your physician before starting any new exercise or wellness program. VIDIOAI assumes no responsibility for any injuries that may occur while using the app.