Note: Make sure to always secure a screenshot of any technical issue for reference.
To avoid experiencing post-update issues, it is recommended to do AC clean installation. To do that, you may refer to the steps below:
Uninstall your current AC application.
Download the latest AC version
Follow the on-screen instructions to complete the installation.
Don't forget to run the Device Detection to set your audio and video devices on your newly installed application.
To avoid experiencing post-update issues, it is recommended to do AC clean installation. To do that, you may refer to the steps below:
Uninstall your current AC application (drag to Trash).
Download the latest AC version from the App Store.
Follow the on-screen instructions to complete the installation.
Don't forget to run the Device Detection to set your audio and video devices on your newly installed AC.
Once download is complete, you may now play videos in the lesson.
Click on the AC PLAYER
Hit the open file button
Look for the video (pay attention to the number of the shown video in AC and choose the same number in AC Player)
Click Play, then hit release to AC.
Here's the steps how to adjust camera orientation errors during class for MacOS 51talkAC 51AirClass users:
Note: This may not work with lower version of MacOS
Click the Settings button in the upper right corner of the window.
2. Click on "Advanced Settings".
3. Click [Camera] - > [Detection]
4. Click the rotate button until the camera orientation is correct.
5. If there is a mirroring problem after adjusting the camera direction (the video direction is flipped left and right), you can adjust [mirroring].
[Settings] - > [Own video display] - > Whether mirroring