Values & Objectives

Our Values

Independence at home limited prides itself on being caring, compassionate, empathetic, and kind. We respect our clients and want to help them to receive the best outcomes we possibly can while using our services.

We provide staff who are competent, we do this by ensuring we provide a high-quality induction to all staff and provide regular training to ensure our staff can deliver the services in a safe and effective manner. We embed a culture of openness and reflective practice to ensure we are continually learning and developing as a workforce.

Our communication is open, clear, and transparent with all clients and their significant others. The voice of our client is at the core of all we do. We also recognise the need to communicate effectively with partnership organisations and our own workforce so that the quality and safety of care is maintained.

We have courage to do the right thing for people in our care, to speak up and act when we have concerns. We are committed to embracing changes and new ways of working when needed.

We have a commitment in providing care that is individual to each of our clients and tailored to meet their unique needs and circumstances. We are flexible and adaptable when things change or needs increase, we are committed to always being there.

We offer support to not only our clients, but to their families and friends. We are always approachable and happy to listen, offering and providing support whenever possible.

Our Aims & Objectives

Independence at Home Limited aims: To work in partnership with clients and their significant others, supporting them to live their lives to the fullest of their ability, with independence, comfort, choice, feeling safe and in happiness.

-To deliver safe and effective care to individuals who use our services.

-To provide and maintain support that is designed to meet client’s requirements.

-To support everyone in a person-centred way, and to ensure they are involved in decisions made about their care.

-To ensure clients are treated with dignity and respect.

-To provide staff who are trained and have the knowledge they require to support individuals who use our services.

-To work with clients, their families, and other healthcare agencies in order to provide the best support we can to each individual.

-To promote clients to remain independent wherever possible.

-To provide clients with a small team of staff so we are able to offer continuity of care.