For best results, complete at least Workbooks 1 – 3. Ending before Stage 3 is associated with less improvement in integrated behavioral health.

Care Managers

Core Content

Module 1: Introduction to Integrated Care Management in the PCMH

Module 2: Effective Patient Centered Care Plans

Module 3: Networking in the Medical Neighborhood

Module 4: Fostering Patient Activation Through Shared Decision Making

Module 5: An Introduction to Motivational Interviewing

Module 6: Effective Use of Registries to Improve Care for High-Risk Patients

Special Populations

Module 7: Care Management for Patients with Housing Insecurity

Module 8: Care Management for Children and Families

Module 9: Care Management for Older Patients

Module 10: Working With and Caring for Caregivers

Bio-Medical

Module 11: Cardiovascular Disease

Module 12: Helping Patients Achieve Healthy Lifestyles for Weight Reduction

Module 13: Diabetes: What Everyone Should Know

Module 14: Helping Patients With Chronic Pain

Module 15: Behavior Change For Chronic Illness Management

Psychosocial

Module 16: Care Management for Patients with Trauma and PTSD

Module 17: Identifying and Managing Mental Health Crises

Module 18: Caring for Patients with Unhealthy Substance Use

Module 19: Tobacco Treatment, What a Care Manager Can Do

Module 20: Care Management for Patients with Serious Mental Illness (SMI)

Module 21: Caring for Patients with COPD

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