An HP printer, particularly the inkjet printer, can have printing problems. One of the printing problems that a person may experience is “hp printer not printing black”. Often times, the owner believes the black ink is low and needs a new replacement, only to find that the new printer cartridge does not solve the problem.
Steps to troubleshoot
Certain troubleshooting steps can be taken to find the root of the problem. Often, through a series of trials and errors, a person can find the real problem and find a solution. The first troubleshooting step an owner can take is to make sure the plastic protective tape on the new black cartridge is off. Many HP printer owners make this simple mistake possibly due to distractions or it may be due to distractions while loading the new black ink cartridge. Others just forget to do it.
The hp printer not printing black and white documents, this is a big problem. Some people immediately start searching the Internet for the phone numbers of a nearby printer service center. Calling them means you may have to spend several dollars to fix a printer, printer cartridge, or other silly problems. Yes, it's true. Sometimes this problem is minor and can be solved with little knowledge of the printer. So, before you call, read these tips below to troubleshoot black and white printing:
Check your ink cartridge
Replace ink cartridges that are low or empty.
Make sure the ink cartridges are in place and properly installed in the correct slot.
Double-check to make sure you have removed the tape over the vent if you installed a new cartridge.
Check if the cartridge vents are clogged. You can fix this by using a pin to clear the clog in the vent.
Try using a different ink cartridge to determine if your printer can recognize the cartridges. If your printer used to work with an old cartridge, try installing that old cartridge again and see if your printer produces any kind of output; any shade of gray will do.
We just need to determine if it is the cartridge or the printhead that is causing problems. If your printer can print something with the old cartridge, then it is not the print head. Conversely, your new black cartridge may be faulty and needs to be replaced. But if your printer still does not print with the old cartridge.
Check your print head
If changing ink cartridges doesn't work, the next thing to check is your print head. Make sure your print heads are not clogged. See how our video below to learn how to run the automatic print head cleaning function on an Epson printer. The steps are similar for most other printer models; see your printer's user guide for steps specific to your machine. If running the automatic print head cleaning function once does not work, do it again a second or third time. There is a limit to the number of times you can run the automatic cleaning function. Not to mention, running the automatic print head cleaning function consumes a lot of ink.
Clean printhead
Many times the printer has clogged the print head nozzles that are not allowing the device to print black. Cleaning the print head could be the solution to this problem. To clean the print head on your HP printer model, you can choose the Clean Print Head option or you can choose Deep Cleaning from the Maintenance menu on the HP printer control panel. Make sure you have paper loaded in your printer before choosing "Clean Print Head". Please refer to the printer manual for how you can clean the printer head in detail.
Replace low ink cartridges
Sometimes the hp printer not printing problem due to low ink. However, most of the time users ignore the replacement of the rear ink cartridge when the ink runs out. An exclamation point on the ink level indicator indicates that the ink level is low. Therefore, you must replace the ink cartridges to fix this problem.
Make sure to put the original ink cartridge in your printer and buy it only from the official website. Third-party ink cartridges often create problems for users. On the HP website, you can search for ink cartridges by typing your printer model in the search box and get the correct one for your device.
Conclusion
Troubleshooting your device. The steps mentioned are very simple and easy to follow, but if you still have a question or cannot solve the problem with the steps above, you can contact the HP support team and get professional advice to fix the “hp printer not printing” problem. It does not print a black ink problem on your HP printer.