Feedback Summary

Overall, peer feedback was positive with only a small need to change some wireframe designs for clarity, and add (a page or two) to give the proper workflow to all screens. The general issues brought to our attention were the sizing and ambiguity of one of the elements (“camera button”), the suggestion of an additional screen for password assistance, and lack of clarity on the interaction and necessity of the complimentary smartwatch app. Due to the available tools using our wireframing application, some of the buttons were not made particularly clear for other users when labels were not included. Given the nature of the feedback, we are glad to see that the system seems to generally have an understandable workflow with minimal need to change design elements in the UI itself.

3 Categories of feedback

• UX Design
• Missing Components
• Clarification

Problems/Questions

Missing Components

• Feedback: Registration screen is missing
  • There was a lack of completion in terms of all necessary screens for users.
  • We will add a registration screen to enable users to make a profile.
• Feedback: Password Help screen is missing
  • We did not create a Password Help screen within wireframe.
  • A screen for this will be added now based on the feedback.
• Feedback: We have missing barcode scanner on the homepage.
  • Our wireframe design was unclear.
  • All pages include the same bottom 5 navigation buttons including the barcode scanner on all. We will attempt to make it more visually clear.

UX Design

• Feedback: Region selector is not visual. They suggested highlighting it.
  • We failed to make current screen selected obvious on the Leaderboard page.
  • We will change our leaderboards region buttons to have shading like the we do in our profile page (my activity vs rewards).
• Feedback: The sizing and placement of the camera button is poor.
  • Placement issues should not be present after changing the size of the button. Generally speaking, the camera screen layout follows similar patterns of current modern UI.
  • We can improve the button size, the scanning area does not necessarily have to take up that large of an area, other barcode scanners actually take up a relatively small portion of the screen, compared to the way our wireframe looks

Clarification

• Feedback: Expressed difficulty understanding some of the button features in wireframe (specifically the camera button).
  • We failed to label our wireframe.
  • We will add extra visuals to increase clarity and be sure users understand.
• Feedback: The overall use of the Smartwatch feature.
  • We may have failed to get the use across for the Smart Watch. It was hard to do so in Wireframe creations. The smart watch is to be used to access discount codes to be used and scanned by the user.
  • We could create a help screen stemming from the home page, workflow-wise, briefly explaining how to use the app and how smartwatch integration works. A basic tutorial.

How We Will Improve

We have added a new registration screen when users create their account. There was a link without the wireframe screen available, and now it has been implemented.

In order to meet the new standard for the camera screens, the button has been increased in size. After changing the size, the screen area for scanning had to also be reduced, but not by any amount that would otherwise impact any functionality.

We will make changes to the appearance of certain elements, but some constraints of the wireframing tool left us unable to display some features (e.g. “you are here” indicator).

We are currently unsure of how to address the question regarding the clarity of the smart watch. The smart watch app is not meant to scan, but to be scanned in use with the incentive program that our app provides. We do not believe that changing the UI design for the smartwatch will help other users understand affordances that the app provides. We can, however, provide a new page that provides users instructions on how to use any of unclear features. These features will be sure to be present in the final iterations of the project.