Program Overview

We emphasize building confidence and developing practical business meeting skills that help employees to prepare and conduct successful business meetings that achieve the meeting objectives and expected outcome.

Participants receive a copy of The Great Facilitator book and a copy of a program workbook to help facilitate the learning experience. These materials are provided as pdf files. Participants will also recieve a video recording of their meeting and email support and comments from your instructor.

Participants learn how to:

• Plan and prepare for effective meetings

• Facilitate productive business meetings

• Facilitate and participate in teleconference meetings

Specifically skills and techniques include how to:

• Set clear (SMART) meeting goals.

• Create meeting plans with workable agenda.

• Ensure the right people attend the meeting.

• Prepare the right meeting environment.

• Take control of the negotiation meeting process.

• Provide the right information for meeting participants.

• Begin meetings with clear opening statements.

• Provide clear instructions and guidance to participants.

• Encourage participation, ownership, and creativity.

• Use whiteboard to capture and visualize information for participants to understand, analyze, evaluate, discuss and make decisions.

• Guide the meeting participants through decision making processes.

• Conclude meeting with clear decisions and actions.