The global thermal paper market was valued at USD 3.45 billion in 2019 and is expected to grow to USD 5.85 billion by 2027, registering a CAGR of 6.9% during the forecast period. Europe led the market with a 42.03% share in 2019, supported by extensive retail infrastructure and high adoption of POS systems. In the United States, the market is projected to reach USD 1.01 billion by 2027, driven by increasing demand for cost-efficient printing solutions across point-of-sale terminals, ATMs, and ticketing applications.
Thermal paper market plays an indispensable role in modern business operations, serving as a key substrate for receipts, labels, tickets, and tags. It is widely used in point-of-sale (POS) systems, ATMs, logistics, and healthcare applications, making it an essential component of everyday transactions across multiple industries. As the global economy continues to digitize, the demand for high-performance, durable, and environmentally friendly printing solutions is evolving rapidly, shaping the dynamics of the thermal paper market.
Lecta (Spain)
Hansol Paper (Korea)
Appvion Operations, Inc. (USA)
Domtar Corporation (USA)
Ricoh Industrie France SAS (France)
Mitsubishi Hi-Tech Paper (Germany)
Koehler Paper Group (Germany)
Kanzaki Specialty Papers, Inc. (USA)
Jujo Thermal Ltd. (Finland)
Oji Paper Co., Ltd. (Japan)
The thermal paper market is segmented based on width, printing technology, and application. By width, the 3.125-inch (80 mm) segment dominates due to its extensive use in POS systems, ticketing, and gaming applications. When it comes to printing technology, direct thermal printing holds the largest share, primarily because of its simplicity, cost-effectiveness, and reduced maintenance requirements. However, thermal transfer printing is gaining popularity due to its superior print quality and long-lasting image stability, especially in industrial and logistics applications.
From a regional standpoint, Europe held the leading share in 2019, accounting for more than 40% of the global market. The region’s dominance can be attributed to a well-established retail infrastructure, widespread POS adoption, and stringent regulatory policies encouraging the use of BPA-free thermal paper. North America follows closely, supported by a mature retail industry and strong demand for receipts and labels in various commercial settings.
Asia Pacific, however, is expected to exhibit the fastest growth over the forecast period. Rapid urbanization, a surge in cashless transactions, and the expansion of e-commerce and logistics sectors in countries such as China and India are propelling the market forward. Furthermore, growing investments in transportation, ticketing systems, and healthcare facilities are expanding the use of thermal paper in this region.
Growth of POS and Retail Systems
The rapid digitalization of payment systems has resulted in an increase in POS terminals worldwide. Despite the rise of paperless receipts, a large portion of retail and small businesses continue to rely on printed receipts for proof of purchase, audits, and compliance purposes. This continued reliance is fueling demand for thermal paper rolls in supermarkets, convenience stores, and hospitality sectors.
Expansion of E-commerce and Logistics
Thermal paper is widely used for printing barcodes, shipping labels, and tracking tags—core elements in supply chain management. With global parcel volumes expected to grow significantly over the coming years, logistics companies are increasingly adopting durable and high-contrast thermal paper for labeling and tracking shipments. This trend directly supports market expansion, particularly in the Asia Pacific and North American regions.
Shift Toward BPA-Free and Sustainable Products
Traditional thermal papers often used Bisphenol-A (BPA) as a developer, which raised health and environmental concerns. Regulatory authorities have restricted BPA usage in many regions, pushing manufacturers to develop BPA-free alternatives using safer chemicals such as BPS, Pergafast-201, and TGSA. The transition toward eco-friendly and non-toxic coatings has become a defining trend in the thermal paper market. Companies investing in green chemistry and recyclable substrates are expected to gain a competitive edge in the coming years.
While the thermal paper market continues to expand, it faces several challenges. The growing adoption of digital and e-receipt solutions in developed economies is reducing the need for physical receipts in some segments. Additionally, fluctuating raw material costs, particularly for paper and chemicals, can impact profit margins for manufacturers.
Another challenge stems from environmental concerns. Despite efforts to replace BPA, the industry faces scrutiny over the recyclability and disposal of thermal paper, as many coated varieties cannot be easily processed through standard recycling systems. Furthermore, as mobile payment systems and digital receipts become more popular, especially in urban markets, thermal paper suppliers will need to diversify applications and explore new growth avenues such as industrial labeling and healthcare diagnostics.
The global thermal paper market is moderately consolidated, with several major players dominating production and distribution. Leading manufacturers include Lecta, Hansol Paper, Appvion Operations, Domtar Corporation, Ricoh Industrie France, Mitsubishi Hi-Tech Paper, Koehler Paper Group, Jujo Thermal, and Oji Paper Co. These companies are focusing on research and development to enhance product durability, print quality, and environmental sustainability.
Strategic initiatives such as mergers, acquisitions, and capacity expansions are also reshaping the competitive landscape. For instance, several companies have increased investments in BPA-free coatings and advanced thermal transfer technologies to meet global regulatory standards and consumer preferences. Additionally, firms are expanding their presence in fast-growing markets like Asia Pacific to leverage rising consumption from retail, logistics, and public transportation sectors.
July 2019 – Lecta announced that all the thermal paper it supplies in the European Union will be BPA-free, to comply with the prohibition announced by the EU from January 2020.
February 2020 – Domtar Corporation announced the acquisition of the POS paper business of Appvion Operations, Inc. The transaction includes acquirement of the coater and related equipment located at Appvion’s Ohio based facility. Domtar seeks to make a globally competitive POS paper business and open new avenues for the growth of the company via this acquisition.
The thermal paper market outlook remains positive, driven by ongoing demand from POS, ticketing, and labeling applications. Despite the growing shift toward digital receipts, thermal paper will continue to play a crucial role in industries where physical documentation is required for compliance, verification, or operational convenience. The development of sustainable, BPA-free thermal coatings will remain a central theme, influencing product innovation and consumer choice.
Manufacturers focusing on product diversification, eco-friendly materials, and value-added printing solutions are likely to strengthen their position in the evolving market. As emerging economies continue to expand their retail and transportation infrastructure, the global thermal paper market is poised to achieve steady and resilient growth through the end of the decade.