Thermal paper market is a specialized type of paper designed to change color when exposed to heat, eliminating the need for traditional inks. This effect is achieved by applying a coating of heat-sensitive dyes and color developers during the manufacturing process. The coating typically contains leuco dyes, organic acid developers, and sensitizers. Leuco dye, a colorless crystalline powder, melts when heated and reacts with an organic acid (the developer) to produce a visible color. Commonly, the developers used are Bisphenol-A (BPA) or Bisphenol-S (BPS).
2019 market size: USD 3.45 billion
Forecast by 2027: USD 5.85 billion
CAGR: 6.9%
Leader: Europe
Fastest growing region: Asia-Pacific
Top application: Point-of-Sale systems
Trend to watch: Sustainable, BPA-free alternatives
The global thermal paper market was valued at USD 3.45 billion in 2019 and is expected to climb to USD 5.85 billion by 2027, growing at a CAGR of 6.9% during the forecast period. Europe led the market in 2019, accounting for 42.03% of the share, supported by strong retail and POS adoption. Meanwhile, the U.S. market is projected to reach USD 1.01 billion by 2027, fueled by increasing use across POS terminals, ATMs, and ticketing systems, along with the rising need for affordable and efficient printing solutions.
Lecta (Spain)
Hansol Paper (Korea)
Appvion Operations, Inc. (USA)
Domtar Corporation (USA)
Ricoh Industrie France SAS (France)
Mitsubishi Hi-Tech Paper (Germany)
Koehler Paper Group (Germany)
Kanzaki Specialty Papers, Inc. (USA)
Jujo Thermal Ltd. (Finland)
Oji Paper Co., Ltd. (Japan)
One interesting aspect of this market is its segmentation.
By Width: The 3.125” (80 mm) rolls are the most widely used, especially in retail POS machines and lottery systems. If you’ve swiped your card at a store and received a wide receipt, chances are it came from this size category.
By Technology: Direct thermal printing holds the lion’s share. It’s cost-effective, portable, and efficient—qualities that make it a favorite in retail and logistics industries.
By Application: The POS segment dominates the market, as every retail counter, restaurant, and shopping center needs quick, reliable printing. At the same time, the tags and labels segment is gaining traction, accounting for nearly a quarter of the market in 2019, thanks to the logistics and e-commerce boom.
It’s not all smooth sailing for the thermal paper industry. A key challenge lies in the use of BPA (Bisphenol-A), a chemical developer traditionally used in thermal coatings. BPA has been under scrutiny for potential health risks, including endocrine disruption. Regulatory bodies in Europe and North America are tightening rules, urging manufacturers to find safer alternatives.
This shift is sparking innovation. Alternatives like BPS (Bisphenol-S) and Pergafast-201 are being developed and adopted, signaling a move toward sustainable and safer thermal paper solutions. While this transition comes with costs, it also presents opportunities for companies to differentiate themselves in an increasingly eco-conscious market.
Some might wonder if thermal paper will survive in an increasingly digital world. After all, don’t digital wallets, e-receipts, and paperless billing threaten its existence? The answer is nuanced. While digital options are growing, the need for physical receipts, labels, and documentation remains strong across many industries.
Think about logistics—shipping labels and barcodes aren’t going away anytime soon. Retail and foodservice sectors still rely heavily on printed receipts. Healthcare and pharmaceuticals demand reliable printed labels for medications, diagnostics, and patient tracking. In short, while the format may evolve, the core demand for thermal paper is here to stay.
When it comes to regional dominance, Europe leads the thermal paper market. Back in 2019, it accounted for about 42.03% of the global share, thanks to its strong retail infrastructure, widespread adoption of POS technology, and growing need for reliable labels in healthcare and logistics.
The United States also plays a big role, with its market projected to cross USD 1.01 billion by 2027. Here, the massive volume of ATM withdrawals, paired with a culture of digital billing and retail receipts, keeps the demand for thermal paper high.
But the story doesn’t end there. Asia-Pacific is fast becoming a powerhouse in this sector. Countries like China and India are seeing explosive growth in online shopping, cashless transactions, and logistics services. As e-commerce giants expand, the need for shipping labels, order receipts, and retail billing systems is skyrocketing. Meanwhile, Latin America, the Middle East, and Africa are gradually expanding as well, driven by rising trade, transport networks, and retail activity.
July 2019 – Lecta announced that all the thermal paper it supplies in the European Union will be BPA-free, to comply with the prohibition announced by the EU from January 2020.
February 2020 – Domtar Corporation announced the acquisition of the POS paper business of Appvion Operations, Inc. The transaction includes acquirement of the coater and related equipment located at Appvion’s Ohio based facility. Domtar seeks to make a globally competitive POS paper business and open new avenues for the growth of the company via this acquisition.
The thermal paper market may not be flashy, but it’s resilient, innovative, and quietly expanding. Its growth is anchored in daily essentials—receipts, labels, and tickets—that keep businesses and consumers connected. As industries expand and commerce continues to evolve, thermal paper will remain a key enabler of smooth transactions and efficient logistics. The next time you collect a receipt, tag, or label, remember—it’s not just a slip of paper. It’s part of a global market that’s growing faster than most of us realize.