English at the Hotel 

📌 Key Vocabulary for Hotel Guests

• Reservation – a booking or appointment made in advance
  
  

• Check-in / Check-out – when you arrive / when you leave the hotel
  
  

• Room key / Key card – the card or key to enter your room
  
  

• Reception / Front desk – where you ask for help or information
  
  

• Single / Double room – one bed / two beds
  
  

• Suite – a large, more luxurious room
  
  

• Housekeeping – the service that cleans the room
  
  

• Amenities – extra services like Wi-Fi, breakfast, or a gym
  
  

• Room service – food or drinks delivered to your room
  
  

• Bill / Invoice – the amount you have to pay
  
  

🛎️ 1. Checking In

When you arrive at the hotel, go to the front desk and say:

• “Hi, I have a reservation under the name Francisco Aveiro.”
  
  

• “I booked a double room for two nights.”
  
  

• “Can I check in, please?”
  
  

If you don’t have a reservation:

• “Do you have any rooms available tonight?”
  
  

• “How much is a room per night?”
  
  

The receptionist may ask:

• “May I see your passport or ID?”
  
  

• “Would you like a room with a view?”
  
  

• “Do you prefer a smoking or non-smoking room?”
  
  

🧼 2. During Your Stay

Here are useful questions and requests you might need:

• “Can I have extra towels, please?”
  
  

• “There’s a problem with the air conditioning.”
  
  

• “What time is breakfast served?”
  
  

• “Is Wi-Fi included in the room?”
  
  

• “Can I have a wake-up call at 7 a.m.?”
  
  

If you want to ask about local places:

• “Can you recommend a good restaurant nearby?”
  
  

• “How do I get to the city center from here?”
  
  

• “Do you offer airport transfers?”
  
  

If you want to order food:

• “I’d like to order room service, please.”
  
  

• “Can I see the room service menu?”
  
  

🧳 3. Checking Out

When you’re ready to leave:

• “I’d like to check out, please.”
  
  

• “Can I pay by credit card?”
  
  

• “Can I leave my bags here until my flight?”
  
  

• “Could I get a receipt, please?”
  
  

If something was wrong:

• “I’d like to report a problem with my stay.”
  
  

• “The Wi-Fi wasn’t working properly.”
  
  

Polite closing phrases:

• “Thank you for your help.”
  
  

• “Everything was great, thank you!”
  
  

• “I’ll definitely stay here again.”
  
  

🧩 Example Dialogue

Guest: Hi, I have a reservation under Francisco Aveiro.
Receptionist: Welcome, Mr. Aveiro. One moment, please. Yes, we have your booking for two nights in a double room.
Guest: Great. Can I check in now?
Receptionist: Absolutely. May I see your passport, please?
Guest: Here you go.
Receptionist: Thank you. Breakfast is served from 7 to 10 a.m., and your room is on the third floor. Here's your key card.
Guest: Thanks. By the way, is there a good place to eat around here?
Receptionist: Yes, there’s a nice Italian restaurant just two blocks away.

💡 Extra Tips

• Speak clearly and politely. Use “please” and “thank you.”
  
  

• If you don’t understand something, say:
  “Could you repeat that, please?” or “Can you speak more slowly?”
  
  

• Use translation apps if needed, but try basic phrases first.
  
  

📢 Final Tip

Hotels are designed to help travelers, and even basic English can go a long way. Learning these phrases will make your trip smoother and more enjoyable.

👉 For real-life examples and listening practice, watch our travel English videos on Wiki Fudgel.
All videos are in clear, easy-to-understand English, and include subtitles in multiple languages, perfect for international travelers and learners.