Для відеозв'язку з викладачем в режимі онлайн (зустріч, відповідно до розкладу вашої групи, в Google Meet), натисніть це посилання: https://meet.google.com/eju-xpph-uut

Підручник: Marion Grussendord. English for Logistics. Express Series. Oxford University Press. 2015. – 94 pages.

April, 28th

Topic: Describing the steps of a process.

Task 1. Read and translate the dialogue between Peter and Mike. What are they talking about?

Peter: OK, this is how the systems works. It’s actually quite simple. After the goods have arrived at the packing location, the first step is to scan in the barcode of the shipping box. After that you enter the packing location dialogue.

Mike: OK, I got that. What is the next step?

Peter: Well, following that you can see and access all positions in the picking container.

Mike: I see.

Peter: If you use this function, you can form one or several packages and once the package is complete, the system will automatically calculate the weight using a data interface between the scales and the system.

Mike: Sounds good. What about the shipping labels?

Peter: That is actually the next step. The system will print the shipping label after you have selected the means of transport. And now we come to the last stage of this process. After the order has been completed, the delivery note is printed automatically.

Task 2. Pay attention to the words and expressions in bold. Find the Ukrainian equivalents.

packing location

barcode

shipping box

packing location dialogue

picking container

data interface

scales

shipping labels

means of transport

delivery note

Task 3. Put the steps in the integrated packing location system in the correct order (1-8).

You scan the barcode of the shipping label.
The system calculates the weight of the package.
You enter the system.
You choose means of transport.
You can put together packages.
The shipping labels are printed.
You can see and access all positions in the container.
The order is complete - system prints delivery note.

Task 4. Read the dialogue again. Find the words and expressions which are used for describing the steps of a process. Then complete the sentences.

After the goods have arrived at the packing location, __________ to scan in the barcode of the shipping box.
__________ you enter the packing location dialogue.
OK. I got that. What is __________?
Well, __________ you can access all positions in the picking container.
__________ the package is complete, the system will automatically calculate the weight.
That is __________. The system will automatically print the shipping labels.
And now we __________ of this process.
__________ the order has been completed, the delivery note is printed automatically.

April, 23rd

Topic: Warehouse Management Systems. Talking About Advantages and Possible Improvements.

Task 1. Read the extract from a presentation about a new warehouse management system.

OK, let’s get started. We are here today to discuss how we can improve our warehouse management system which, as you all know, is outdated and not very efficient. I think this new warehouse area management system WMS 2X would help us cut costs and optimize our processes. Let me give you some of its main features and benefits.

One great advantage of WMS 2X is that we could reduce the number of warehouses across Canada by centralizing the inventories in one single location. This means that we could service all our North American customers from one warehouse.

Another interesting feature of WMS 2X is customer order cycle times. It optimizes processes and can reduce customer order cycle times by up to 25%. If we manage to improve our processes in this area, we could increase customer satisfaction by getting the goods to them faster.

Warehouse management could be improved as well by transferring departments now working at different places to one single place. This could involve the areas receiving, order picking, and packing.

WMS 2X would also help us reduce warehouse area and ground space. I think it is another big plus point that we could have just one warehouse floor instead of the four we have now. This could be achieved by installing an automated storage and retrieval system. The new system would also enable us to track the material flow at any given moment.

And one last advantage is the print-on-demand feature. This allows printing of labels, brochures, and customer guidelines in 25 languages.

Task 2. What do the words and expressions in bold mean? Copy them into your copybooks. Write the Ukrainian equivalents. Consult the dictionary if necessary.

improve
warehouse management system
outdated
efficient
optimize
benefit
advantage
reduce
customer order cycle times
increase
receiving
order picking
packing
automated storage and retrieval system
track
material flow
print-on-demand

Task 3. Are these statements about a new warehouse management system TRUE or FALSE ?

The existing system is not very efficient.
They could centralize inventories in one Canadian warehouse.
Cycle times can be reduced by at least half.
They could reduce warehouse area from four floors to one.
Print on demand allows them to print invoices in several languages.

March, 31st

Topic: Warehouse Equipment and Systems. Adjectives.

Task 1. Study the new vocabulary of typical warehouse equipment and systems. Find the Ukrainian equivalents to them.

Automated Guided Vehicle (AGV)

Intermediate Bulk Container (IBC)

Cage Pallet

Box Pallet

Adjustable Pallet Racking (APR)

Mobile Shelving System

Automated Storage and Retrieval System (AS / RS)

Task 2. Complete the descriptions of typical warehouse equipment and systems (1-6). Use the adjectives given below. Translate the sentences into Ukrainian.

stackable
mobile
adjustable
suitable

bulky
driverless
rigid
collapsible

Task 3. Watch the video about Automated Storage & Retrieval System ( ASRS )

youtu.be/VYcqVPCVPFc

February, 17th

Topic: Warehouse Management Systems. Talking About Advantages and Possible Improvements.

Task 1. Read the extract from a presentation about a new warehouse management system.

Warehouse management could be improved as well by transferring departments now working at different places to one single place. This could involve the areas receiving, order picking, and packing.

And one last advantage is the print-on-demand feature. This allows printing of labels, brochures, and customer guidelines in 25 languages.

Task 2. What do the words and expressions in bold mean? Copy them into your copybooks. Write the Ukrainian equivalents. Consult the dictionary if necessary.

to improve
warehouse management system
outdated
efficient
to optimize
benefit
advantage
to reduce
customer order cycle times
to increase
receiving
order picking
packing
automated storage and retrieval system
to track
material flow
print-on-demand

Task 3. Are these statements about a new warehouse management system TRUE or FALSE ?

The existing system is not very efficient.
They could centralize inventories in one Canadian warehouse.
Cycle times can be reduced by at least half.
They could reduce warehouse area from four floors to one.
Print on demand allows them to print invoices in several languages.

November, 3rd

Topic: Making enquiries and requests. Advising the customer and offering alternatives.

Task 1. Study the phrases which are used for making enquiries, advising the customer and offering alternatives.

Task 2. Here are some more phrases. Sort them under the correct heading.

Task 3. Match the beginnings of the sentences (1-6) with the endings (a-f).

Task 4. Make up a dialogue following the steps below. Use phrases from this lesson.

November, 10th

Topic: Metric and Non-metric Systems.

Task 1. Study this weights and measures conversion chart.

Task 2. What do these abbreviations stand for ?

Task 3. Complete the table with measures and weights.

November, 17th

Topic: Measurements. Numbers, dimensions and weight.

Task 1. Study this language note.

Task 2. A shipping agent is describing one of the container available. Read the text and complete the missing details with the words from the box.

OK, so this is one of our larger containers - the 40ft Open Top. Its tare weight is 4,030 kilos, that is 8,890 pounds. Its gross weight is 32,500 kilos. And here are the internal measurements of the container. The Open Top container’s length inside is 12 metres - or 39 foot 5 inches. Its internal width is 2.35 m, and its height is 2.32 m - that’s 7 foot 7 inches. And the container’s maximum payload is 28,470 kilos.

Task 3. Read again and note the non-metric measurements the agent mentions.

Theme: Inventory Management System.

Unit 3. Read and translate the presentation of an inventory management system "Continuous Replenishment". Pay attention to the words and word combinations in bold.

Continuous Replenishment

Today I’m going to tell you something about CRP. That means continuous replenishment. I'll also explain how it can be used to lower inventory and operational costs and to shorten product lead times.

Let me start by explaining what CRP means. It is a system which is activated by consumer demand and which co-ordinates the flow of information and goods in the logistic chain.

CRP is a sales-based ordering system which works like this: first of all you decide what products you want to order at what stock level. The system will use this information at the point of sale in the retail store. Then the order is processed at the warehouse. And finally the goods are delivered to the retailer.

To illustrate how this works in practice I’ll give you an example. The leading Russian clothes retailer Young Fashion introduced continuous replenishment three years ago. With the new system, all orders are generated by computers, which process data received from cash registers. The computer program, which is extremely flexible, is called Retail Ordering Assistant. The orders are sent to the warehouse by electronic data interchange, where they are processed. And finally the goods are delivered to the different outlets according to a schedule.

Since the introduction of the CRP system, Young Fashion have managed to cut inventory and transport costs by about 15% and have reduced lead time to only 18 hours. Moreover, errors in order processing have been reduced considerably by using scanning technology and EDI.

Ex. 2, p 21. Are these statements TRUE or FALSE ?

Ex. 3 p 21. Complete the sentences with the words from the box.

Ex. 4 p. 22. / Поставте процеси, описані в презентації, у правильному порядку.

Test yourself

Theme: Inventory Management Techniques / Методи управління запасами

Grammar: Passive Voice

Опрацюйте правила утворення та вживання пасивного стану (The Passive Voice), зокрема утворення Present Passive Simple та Past Passive Simple. Зверніть увагу на різницю між реченнями в активному та пасивному станах.

Підручник: Raymond Murphy. Essential Grammar in Use: A self-study reference and practice book for elementary students. Second Edition. Cambridge University Press. . – 300 pages.

Ex. 5 p 22. Поставте дієслово, подане у дужках, в пасивний стан. Вживайте Present Passive Simple. Перекладіть речення українською мовою.

Here are some more inventory management techniques. Complete the sentences with the passive form of the verbs in brackets.

A system in which the inventory __________ (monitor), planned and managed by the manufacturer on behalf of the customer (often a retailer).
A system which is similar to CRP. It __________ (use, often) for products that need to be supplied frequently and in small batch sizes.
It means that orders __________ (transfer) electronically to the manufacturer. Then they __________ (deliver) to the retail store.
Real-time demand __________ (identify) by electronic cash register and the product movement __________ (co-ordinate) from supplier to the retail store.
Products that have similar characteristics regarding their selling profile __________ (categorize) into ‘families’.

Ex. 6 p. 23. Перекладіть українською мовою подані поняття , які стосуються різноманітних методів управління запасами. Знайдіть визначення цих понять англіською мовою у ex. 5 p. 22.

Now match the planning techniques below with the definitions in exercise 5.

a DSD = Direct store delivery

b CM = Category management

c VMI = Vendor-managed inventory

d CRP = Continuous replenishment

e QR = Quick response

Test yourself

Theme: Job Advertisements / Оголошення про роботу

Task 1. Ex..7 p. 23

Complete the job advertisement for a corporate procurement manager with words from the box

fulfilment / negotiation / 3PL providers / procurement / command / vendors / supply chain / relationship

We are looking for a proactive and dynamic professional to take care of our strategic procurement and supplier _______ management.

Reporting to the Director of Corporate Procurement, the successful applicant will be responsible for managing both internal and external customers and for working with the appointed _______. While liaising with the _______ team, _______, and related stakeholders, you will also be involved in providing business support to optimize finance-logistics processes, order _______, and logistics costs.

Other responsibilities include providing initiatives to help maximize company business profitability and efficiency.

The ideal candidate should have a degree in _______ management or logistics management with a deep understanding and knowledge of the China logistics market. You should have at least 5 years' experience in a multinational company and you should possess outstanding _______ skills. Based in Macau, excellent _______ of English and Cantonese is a must with Mandarin an advantage.

If you are interested in this role, please send your CV in Word format to...

Test yourself

Theme: Strategies for Negotiating with Supplies / Стратегії ведення переговорів з постачальниками

Giving and Asking for Opinions. Making Suggestions. Agreeing

/ Як висловити свою думку? Як запитати про думку іншої людини? Як висловити своє припущення? Як погодитися з думкою іншого?

Task 1. Three purchasing managers are discussing strategies for negotiating with a supplier. Read and translate the discussion. Pay attention to the phrases in bold.

ROBERT: OK, let’s get started. You know that we need to discuss negotiation strategies with one of our medical equipment suppliers today. I suppose we all agree that we are interested in a more co-operative relationship with our supplier, BAF. I think we would definitely benefit from a strategic partnership. How do you feel about that?

PETER: I agree. I think we could lower costs considerably and work more efficiently if we co-operated more closely. But we need to think about reasons why they should enter into a partnership with us. What are your thoughts on that, Gisele?

GISELE: I think you’re right. That’s why we should tell them that it will be to their advantage to work with us because we are the market leader.

PETER: Yes, and I also suggest telling them that this a good opportunity to associate with a major pharmaceutical brand like ours.

GISELE: That sounds good. In my opinion it would also be important to point out that we’re interested in establishing a long-term agreement.

PETER: Good idea. And why don’t we say that it’s their chance to enter the pharmaceutical market. So far they haven't had access to this market.

GISELE: Yes, good point.

ROBERT: Excellent. Thanks for your comments. I’ll work out a catalogue with the points we have covered today and will send it to you tomorrow.

Task 2. Answer the questions. Write the answers into your copybooks.

What kind of relationship do they want with the supplier?
What would be the benefits of such a relationship?
What market position does the company have?
What kind of products do they make?
What kind of agreement are they interested in?

Task 3. Learn these useful phrases for communication skills / Вивчіть ці корисні фрази для розвитку усного мовлення

Copy them into your copybooks / Законспектйте їх у свої зошити

ASKING FOR OPINIONS / Як запитати про думку іншої людини?

What do you think? / Що ви думаєте ?

How do you feel about that? / Що ви про це думаєте? Як ви до цього ставитеся?

What are your thoughts on that? / Що ви думаєте про це?

Do you agree? / Ви згодні?

GIVING OPINIONS / MAKING SUGGESTIONS / Як висловити свою думку? / Як висловити своє припущення?

I suggest that we ... / Я гадаю, що ми ...

In my opinion we should ... / На мою думку, нам слід ...

Perhaps we should ... / Можливо, нам слід ...

Why don’t we... ? / Чому б нам не ...

AGREEING / Як погодитися з думкою іншою людини?

That’s a good idea. / Це хороша думка.

That sounds good. / Звучить переконливо.

I agree. / Я згоден (згодна).

That’s right. / Гаразд. Правильно. Згоден.

Task 4. Look at these phrases. Refer each phrase to the correct category (1, 2, 3).

I suppose ...

I think ...

How do you feel about that?

I agree.

What are your thoughts on that?

I think you’re right.

I suggest...

That sounds good.

In my opinion...

Good idea.

Why don’t we...?

Yes, good point.

Excellent.

That's a great idea.

ASKING FOR OPINIONS
GIVING OPINIONS / MAKING SUGGESTIONS
AGREEING

Test yourself

Theme: Giving Quotations / Надання розцінок

Task 1. These are new words and expressions on the topic. Copy them into your copybooks and learn. / Це нові слова і вирази з теми. Запишіть їх у зошит і вивчіть.

Test yourself

Theme: Writing Emails / Написання електронних листів

Task 1. Look at the email concerning quotations for the new products. Pay attention to the structure of the email. Copy it into your copybooks. Read and translate the email into Ukrainian. / Погляньте на електронний лист, у якому йдеться про розцінки на нову продукцію. Зверніть увагу на структуру електронного листа. Запишіть його у свій зошит. Прочитайте та перекладіть листа українською мовою.

Dear Anna,

Please find attached our quotations for three new products according to your request. Our prices are calculated on the basis of your forecast of annual consumption figures.

As requested, we deliver on pallets to Barcelona or Madrid. For a contract term of at least 2 years we can offer you a discount of 2.5%.

In the attached quotation sheet all prices have been listed in columns according to your requirements.If you have any further questions please let me know.

We look forward to hearing from you soon.

Best regards,

Enrique

Task 2. Write an email to your customer. Give him/her a quotation for a new product based on the following details. / Напишіть електронного листа своєму замовнику (клієнту). Надайте йому розцінки на новий товар на основі такої інформації.

Product: GPS system “Road Navigator TX-2300”

Price: $975.00 per item including VAT at 15%

Discount: more than 10 items – additional 8% discount

Delivery: within 6 days of purchase order

While writing follow the structure of the email above. Use the expressions learnt at the previous lesson. You can also find useful phrases and vocabulary at page 26 of your book. / Під час написання дотримуйтесь структури електронного листа. Використовуйте вирази, вивчені на попередньому уроці. Ви також можете знайти корисні фрази і слова на с.26 вашого підручника.

Task 3. Type your letter and sent it to my e-mail golub.larisa@gmail.com / Надрукуйте листа і надішліть його на мою електронну пошту golub.larisa@gmail.com