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Підручник: Marion Grussendord. English for Logistics. Express Series. Oxford University Press. 2015. – 94 pages.
May, 3rd
Topic: Inventory Management Techniques. The Passive Voice.
Task 1. Read the rule about using the Passive Voice.
Task 2. Watch the videos about the Passive Voice.
Task 3. Here are some inventory management techniques. Complete the sentences with the passive form of the verbs in brackets. Translate the sentences into Ukrainian.
A system in which the inventory __________ (monitor), planned and managed by the manufacturer on behalf of the customer (often a retailer).
A system which is similar to CRP. It __________ (use, often) for products that need to be supplied frequently and in small batch sizes.
It means that orders __________ (transfer) electronically to the manufacturer. Then they __________ (deliver) to the retail store.
Real-time demand __________ (identify) by electronic cash register and the product movement __________ (co-ordinate) from supplier to the retail store.
Products that have similar characteristics regarding their selling profile __________ (categorize) into ‘families’.
Task 4. Match the planning techniques below with their definitions in Task 3.
a DSD = Direct store delivery
b CM = Category management
c VMI = Vendor-managed inventory
d CRP = Continuous replenishment
e QR = Quick response
Task 5. Test yourself
April, 26th
Topic: Inventory Management Systems: Continuous Replenishment.
Task 1. An expert is presenting an inventory management system to the managers of a large retail store. Read and translate the presentation.
Today I’m going to tell you something about CRP. That means continuous replenishment. I'll also explain how it can be used to lower inventory and operational costs and to shorten product lead times.
Let me start by explaining what CRP means. It is a system which is activated by consumer demand and which co-ordinates the flow of information and goods in the logistic chain.
CRP is a sales-based ordering system which works like this: first of all, you decide what products you want to order at what stock level. The system will use this information at the point of sale in the retail store. Then the order is processed at the warehouse. And finally, the goods are delivered to the retailer.
To illustrate how this works in practice I’ll give you an example. The leading clothes retailer Young Fashion introduced continuous replenishment three years ago. With the new system, all orders are generated by computers, which process data received from cash registers. The computer program, which is extremely flexible, is called Retail Ordering Assistant. The orders are sent to the warehouse by electronic data interchange, where they are processed. And finally, the goods are delivered to the different outlets according to a schedule.
Since the introduction of the CRP system, Young Fashion have managed to cut inventory and transport costs by about 15% and have reduced lead time to only 18 hours. Moreover, errors in order processing have been reduced considerably by using scanning technology and EDI.
Task 2. Are these statements about the inventory management system TRUE or FALSE ?
The inventory system is called CPR.
It’s a sales-based system.
The system co-ordinates the flow of information and goods in the logistic chain. Young Fashion has used the system for six years now.
Orders are electronically transferred to the warehouse.
The store has reduced transport and inventory costs by about 25 per cent.
Task 3. Put the processes described in the presentation about CRP in the correct order.
a Orders are generated based on data received from cash register.
b Goods are delivered to the retail outlet.
c System is activated at the point of sale.
d Orders are sent to the warehouse.
e Orders are processed.
f Sales information is transferred to the CRP computer system.
April, 19th
Topic: Inventory Management Systems: Continuous Replenishment.
Task 1. An expert is presenting an inventory management system to the managers of a large retail store. Read and translate the presentation.
Today I’m going to tell you something about CRP. That means continuous replenishment. I'll also explain how it can be used to lower inventory and operational costs and to shorten product lead times.
Let me start by explaining what CRP means. It is a system which is activated by consumer demand and which co-ordinates the flow of information and goods in the logistic chain.
CRP is a sales-based ordering system which works like this: first of all, you decide what products you want to order at what stock level. The system will use this information at the point of sale in the retail store. Then the order is processed at the warehouse. And finally, the goods are delivered to the retailer.
To illustrate how this works in practice I’ll give you an example. The leading clothes retailer Young Fashion introduced continuous replenishment three years ago. With the new system, all orders are generated by computers, which process data received from cash registers. The computer program, which is extremely flexible, is called Retail Ordering Assistant. The orders are sent to the warehouse by electronic data interchange, where they are processed. And finally, the goods are delivered to the different outlets according to a schedule.
Since the introduction of the CRP system, Young Fashion have managed to cut inventory and transport costs by about 15% and have reduced lead time to only 18 hours. Moreover, errors in order processing have been reduced considerably by using scanning technology and EDI.
Task 2. What do the words and expressions in bold mean? Copy them into your copybooks. Write the Ukrainian equivalents. Consult the dictionary if necessary.
continuous replenishment
inventory costs
operational costs
lead times
consumer demand
logistic chain
sales-based ordering system
stock level
retail store
data
cash registers
electronic data interchange
outlets
scanning technology
Task 3. What do the abbreviations CRP and EDI in the text mean?
March, 29th
Topic: Inventory Management and Procurement: Key Terms
Task 1
Task 2
February, 8th
Topic: Online Logistics Services.
Task 1. Read and translate two short presentations about online logistics services. Pay attention to the words and expressions in bold.
Express Logistics Online Shipping
With our Quick Online Shipping tool you can find the right service to suit your shipping needs. This online tool allows you to plan shipments, book collections and deliveries, and keep track of your consignments. Using this system you can also prepare shipping and customs documentation and check shipment records for up to 90 days. To use QOS, simply log on by selecting your town or region from the drop-down menu on the left.
Intercargo E-Shipping
Our web-based booking system offers you an extensive range of e-services designed to simplify your shipping requirements. After registering with E-Shipping, you can make price requests, schedule transport, and obtain real-time shipment information. With this user-friendly tool you can receive quotations for worldwide shipments and place orders. You can also track pick-ups and deliveries. With a mouse click you can also download commercial documents in pdf format.
Task 2. What do the words and expressions in bold mean? Copy them into your copybooks. Write the Ukrainian equivalents. Consult the dictionary if necessary.
shipping needs
to plan shipments
to book collections and deliveries
to keep track of your consignments
to prepare shipping and customs documentation
to check shipment records
to log on
a drop-down menu
a web-based booking system
an extensive range of e-services
shipping requirements
to make price requests
to schedule transport
to obtain real-time shipment information
to receive quotations for worldwide shipments
to place orders
to track pick-ups and deliveries
to download commercial documents in pdf format
Task 3. Which of these statements are True (T) or False (F)?
February, 1st
Topic: Value-Added Services.
Task 1. What do these value-added services mean? Explain them and find the Ukrainian equivalents.
Packing
Packaging
Crating
Polybagging
Shrink-wrapping
Labelling
Recycling
Kitting
Bundling / Unbundling
Returns processing
Credit processing
Customs clearance
Pick and pack
Literature fulfilment
Task 2. Read and translate three website advertisements for value-added services from three different companies.
Task 3. Complete the table with the names of value-added services. Use the information from Task 2.
November, 3rd
Topic: Describing jobs.
Task 1. Study the phrases and the words which are used for describing jobs and job responsibilities.
Task 2. Replace the underline verbs with words from the box that have the same meaning.
Task 3. Read and translate job profiles and the sentences for describing these jobs.
Job Profile
Company: FedEx Ground
Job Title: Warehouse Package Handler
Main responsibilities: physical loading / unloading packages, sorting of packages of varying sizes and weights by hand.
3-5 key activities: lifting, pushing, pulling, carrying, scanning, placing packages in a safe and efficient manner.
Describing a job
I work for FedEx Ground. I am a warehouse package handler. I’m responsible for physical loading and unloading packages. My job involves sorting of packages of varying sizes and weights by hand. In my job I have to lift, push, pull, carry, scan and place packages in a safe and efficient manner.
Job Profile
Company: Pilot Freight Services
Job Title: Dispatcher
Main responsibilities: creating drivers’ routes
3-5 key activities: coordinating pick-ups, deliveries and recoveries for multiple drivers / routes, liaising with other Pilot offices, communicating with outside vendors
Describing a job
I work for Pilot Freight Services. I am a dispatcher. I’m responsible for creating drivers’ routes. My job involves coordinating pick-ups, deliveries and recoveries for multiple drivers and routes. In my job I have to liaise with other Pilot offices and communicate with outside vendors.
Task 4. Complete the form with your own job details. Then describe the job with complete sentences. Use Task 3 as an example.
Job Profile
Company: ____________________________________________________________________________
Job Title: ______________________________________________________________________________
Main responsibilities: ___________________________________________________________
3-5 key activities: __________________________________________________________________
Describing a job
I work for ...____________________________________________
November, 10th
Test
November, 17th
Topic: Logistics Services. Logistics Acronyms.
Task 1. Logistics uses lots of acronyms. How many do you know? Test yourself by writing these ones out. Translate them into Ukrainian.
Task 2. Match the words (1-8) with their definitions (a-h) below.
April, 21st
Topic: Job Advertisements.
Task 1. Read and translate the job advertisement for a corporate procurement manager. Pay attention to the words and expressions in bold.
Job Opportunity
Position: Corporate Procurement Manager
We are looking for a proactive and dynamic professional to take care of our strategic procurement and supplier relationship management.
Reporting to the Director of Corporate Procurement, the successful applicant will be responsible for managing both internal and external customers and for working with the appointed 3PL providers. While liaising with the procurement team, vendors, and related stakeholders, you will also be involved in providing business support to optimize finance-logistics processes, order fulfilment, and logistics costs.
Other responsibilities include providing initiatives to help maximize company business profitability and efficiency.
The ideal candidate should have a degree in supply chain management or logistics management with a deep understanding and knowledge of the China logistics market. You should have at least 5 years' experience in a multinational company and you should possess outstanding negotiation skills. Based in Macau, excellent command of English and Cantonese is a must with Mandarin an advantage.
If you are interested in this role, please send your CV in Word format to...
Task 2. What do these words and expressions mean? Find the Ukrainian equivalents.
corporate procurement manager
proactive and dynamic professional
strategic procurement
supplier relationship management
applicant
responsible for managing
3PL providers
liaising with the procurement team
vendors
stakeholders
providing business support
optimize finance-logistics processes
providing business support
finance-logistics processes
order fulfilment
logistics costs
providing initiatives
company business profitability and efficiency
degree in supply chain management
knowledge of the China logistics market
5 years' experience
negotiation skills
command of English and Cantonese
a must
an advantage
CV (Curriculum Vitae)
Task 3. Read the job advertisement again and answer the questions.
What area will the new corporate procurement manager head?
What are the procurement manager’s main responsibilities? List two or three.
Who will he/she collaborate with closely in his/her job?
What qualifications are expected?
What kind of experience is required?
April, 28th
Topic: Strategies for Negotiating with Supplies. Giving and Asking for Opinions. Making Suggestions. Agreeing.
Task 1. Three purchasing managers are discussing strategies for negotiating with a supplier. Read and translate the discussion. Pay attention to the phrases in bold.
ROBERT: OK, let’s get started. You know that we need to discuss negotiation strategies with one of our medical equipment suppliers today. I suppose we all agree that we are interested in a more co-operative relationship with our supplier, BAF. I think we would definitely benefit from a strategic partnership. How do you feel about that?
PETER: I agree. I think we could lower costs considerably and work more efficiently if we co-operated more closely. But we need to think about reasons why they should enter into a partnership with us. What are your thoughts on that, Gisele?
GISELE: I think you’re right. That’s why we should tell them that it will be to their advantage to work with us because we are the market leader.
PETER: Yes, and I also suggest telling them that this a good opportunity to associate with a major pharmaceutical brand like ours.
GISELE: That sounds good. In my opinion it would also be important to point out that we’re interested in establishing a long-term agreement.
PETER: Good idea. And why don’t we say that it’s their chance to enter the pharmaceutical market. So far they haven't had access to this market.
GISELE: Yes, good point.
ROBERT: Excellent. Thanks for your comments. I’ll work out a catalogue with the points we have covered today and will send it to you tomorrow.
Task 2. Answer the questions. Write the answers into your copybooks.
What kind of relationship do they want with the supplier?
What would be the benefits of such a relationship?
What market position does the company have?
What kind of products do they make?
What kind of agreement are they interested in?
Task 3. Learn these useful phrases for communication skills. Copy them into your copybooks.
ASKING FOR OPINIONS / Як запитати про думку іншої людини?
What do you think? / Що ви думаєте ?
How do you feel about that? / Що ви про це думаєте? Як ви до цього ставитеся?
What are your thoughts on that? / Що ви думаєте про це?
Do you agree? / Ви згодні?
GIVING OPINIONS / MAKING SUGGESTIONS / Як висловити свою думку? / Як висловити своє припущення?
I suggest that we ... / Я гадаю, що ми ...
In my opinion we should ... / На мою думку, нам слід ...
Perhaps we should ... / Можливо, нам слід ...
Why don’t we... ? / Чому б нам не ...
AGREEING / Як погодитися з думкою іншою людини?
That’s a good idea. / Це хороша думка.
That sounds good. / Звучить переконливо.
I agree. / Я згоден (згодна).
That’s right. / Гаразд. Правильно. Згоден.
Task 4. Look at these phrases. Refer each phrase to the correct category (1, 2, 3).
I suppose ...
I think ...
How do you feel about that?
I agree.
What are your thoughts on that?
I think you’re right.
I suggest...
That sounds good.
In my opinion...
Good idea.
Why don’t we...?
Yes, good point.
Excellent.
That's a great idea.
ASKING FOR OPINIONS
GIVING OPINIONS / MAKING SUGGESTIONS
AGREEING
Task 5. Test yourself.
May, 5th
Topic: Giving Quotations.
Task 1. These are new words and expressions on the topic. Copy them into your copybooks and learn.
Task 2. Test yourself
May, 12th
Topic: Writing Emails.
Task 1. Look at the email concerning quotations for the new products. Pay attention to the structure of the email. Copy it into your copybooks. Read and translate the email into Ukrainian.
Dear Anna,
Please find attached our quotations for three new products according to your request. Our prices are calculated on the basis of your forecast of annual consumption figures.
As requested, we deliver on pallets to Barcelona or Madrid. For a contract term of at least 2 years we can offer you a discount of 2.5%.
In the attached quotation sheet all prices have been listed in columns according to your requirements.If you have any further questions please let me know.
We look forward to hearing from you soon.
Best regards,
Enrique
Task 2. Write an email to your customer. Give him/her a quotation for a new product based on the following details. While writing follow the structure of the email above. Use the expressions learnt at the previous lesson. You can also find useful phrases and vocabulary at page 26 of your book.
Product: GPS system “Road Navigator TX-2300”
Price: $975.00 per item including VAT at 15%
Discount: more than 10 items – additional 8% discount
Delivery: within 6 days of purchase order
Task 3. Type your letter and sent it to my e-mail golub.larisa@gmail.com
Дистанційне навчання 2019-2020
Theme: Types of Freight Traffic. Modes of Transport & Handling Equipment
Task 1. Watch the presentation about different modes of transport and handling equipment in logistics.
Task 2. Unite 4. Ex. 1, p. 28-29 / Форма контролю - фотозвіт
Theme: Modes of Transport & Handling Equipment
Task 1. Unite 4, Starter, p. 28 / Форма контролю - фотозвіт
Task 2. Unite 4, Ex. 5, p. 31 / Форма контролю - фотозвіт
Theme: Types of Containers
Task 1. Unite 4, Ex.8, p. 33 (transcripts Unite 4, Ex. 8, p.84) / Форма контролю - фотозвіт
Task 2. Unite 4, Ex. 9 (part 2), p. 33-34 / Форма контролю - фотозвіт
(the last lesson / останній урок)
Theme: Types of Goods
Task 1. Unite 4, Ex. 11, p. 34 / Форма контролю - фотозвіт
Task 2. Unite 4, Ex. 12, p. 35 / Форма контролю - фотозвіт