Community & Digital Content Assistant

Role Overview

As a Community & Digital Content Assistant, you’ll create and manage dynamic content across social media, blogs, and newsletters, ensuring it reflects our brand and marketing goals. From engaging with online communities to supporting digital campaigns, you’ll help elevate our online presence, boost brand awareness, and drive customer interaction.

Key Responsibilities

Content Creation & Scheduling (50%)

• Writing captions and creating visuals for posts.

• Scheduling and publishing content across platforms.

• Ensuring all content aligns with our brand tone and messaging.

Community Management & Engagement (20%)

• Responding to comments, messages, and engaging with followers.

• Managing customer queries and directing them to the right team.

• Monitoring trends and engaging with relevant conversations.

Content Repurposing & Coordination (20%)

• Adapting content for different platforms (e.g., turning an Instagram post into a LinkedIn post).

• Coordinating with the design team to ensure branding consistency.

Ad-hoc Support & Admin (10%)

• Assisting with content planning and brainstorming.

• Helping to coordinate influencer or partnership opportunities.

• Help manage the content calendar 

Required Skills and Competencies:

• Skilled in creating engaging written, visual, and video content

• Experience in fostering online engagement and building brand loyalty

• Knowledge of social media trends and content strategies

• Ability to collaborate with teams to align content with marketing goals

• Comfortable using data to improve content performance

• Strong understanding of maintaining brand consistency

• High attention to detail in all content creation

Qualifications and Experience:  

• At least 1 year of experience in digital content creation or social media management (preferably in travel or leisure)

• Strong understanding of the Emperor brand, services and destinations including guest experience is critical

• Familiarity with social media tools, CMS, and basic design software

• Passion for scuba diving or travel is a plus

Salary: Negotiable, based on skills and experience. 

Days and Hours of Work: 4 days per week + alternate weekends, 9 hours per day.