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Based on the Target State, Dollar Tree’s enterprise architecture will become a up to date, efficient, and flexible environment that aligns future growth and technology with business processes. Based on TOGAF’s Architecture Development Method (ADM), the emphasis will be on business change in the IT environment to improve customer experience, productivity, and future growth capabilities. Here’s a breakdown of the target state across key areas:
1. Preliminary Phase: Strategic Alignment
Scalable and agile IT systems
Customer-centric, omni-channel approach
2. Phase A: Architecture Vision
Data-driven insights for decision-making and inventory management
Automation in supply chain and customer relations
3. Phase B: Business Architecture
Streamlined retail operations (e.g., stock management, workforce scheduling)
Seamless omnichannel customer experience
4. Phase C: IS Architecture
Advanced analytics and AI for trends and customer insights
Seamlessly integrated applications (ERP, CRM, POS, eCommerce)
5. Phase D: Technology Architecture
Cloud-based infrastructure for scalability
Reliable real-time network infrastructure
6. Phase E: Opportunities & Solutions
Full digital transformation (AI in CRM, supply chain, logistics)
Enhanced real-time inventory management
Adaptable IT architecture for future technologies (AI, Blockchain, IoT)
7. Phase F: Migration Planning
Gradual cloud migration
Data modernization and restructuring
Phasing out legacy systems
8. Phase G: Implementation Governance
Proactive IT governance aligning with business goals
Continuous performance monitoring (system functionality, customer satisfaction)
9. Phase H: Architecture Change Management
Agile, quick adaptation to market trends
Innovation-driven changes for competitiveness
Summary:
Dollar Tree’s architecture will be up to date, cloud-based, customer-centric, and data-driven, supporting growth, e-commerce integration, and operational excellence with strong security and governance practices.
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