Archimate

1. Teams Involved:

External roles: Warehouse, Customers.

Internal teams: Store operations, Customer support, Supply chain, Sales, and Checkout.

2. Process Steps:

Procurement, customer support, store operations, and sales/checkout processes.

3. Supporting Systems and Services:

Promotion/marketing service, employee scheduling, inventory management, and CRM services.

4. Technology Infrastructure:

Data centers, servers, firewalls, network devices, monitoring, and management tools.