BPMN

BUSINESS PROCESS MAPPING NOTATION

Data Flow

• Enter Dollar Tree:

Data: Entry time, customer ID (if available).

Application: Entry logging system (if applicable).

• Select Cart or Basket:

Data: Cart or basket availability, customer preference.

Application: Inventory system to track cart/basket availability.• Select Items from Display:

Data: Items selected, SKU numbers, item count.

Application: Inventory management system.

• Bring Items to Checkout:

Data: List of items selected, customer identifier.

Application: POS (Point of Sale) system or cart management software.

• Unload Items at Checkout:

Data: Items for scanning, customer preferences.

Application: Checkout management system, POS system.

• Scanning Items:

Data: Item prices, quantities, discounts, promotions.

Application: Barcode scanning system linked to the POS.

• Payment Processing:

Data: Total amount, payment method, credit card details.

Application: POS system, payment gateway/credit card processing system.

• Credit Card Handling:

Data: Credit card information, authorization status, receipt.

Application: Credit card processing software.

• Receipt Generation and Change:

Data: Payment receipt, change amount, payment confirmation.

Application: Receipt printing system, POS.

• Pick Bags:

Data: Customer's bag preference.

Application: POS system.

• Customer Exit:Data: Exit time, customer satisfaction feedback (if applicable).

Application: Feedback system or store traffic tracking.

Applications

• Inventory Management System: Tracks item availability and movement.

• POS (Point of Sale) System: Manages checkout, item scanning, pricing, and customer

payments.

• Payment Gateway: Handles credit card or other electronic payments.

• Receipt Printing System: Generates payment receipts for the customer.

• Customer Traffic/Entry Logging System: (If applicable) Tracks customer movement

and store entry/exit.

Technologies

• Point of Sale (POS) System: Manages transactions, item scanning, and payments.

• Barcode Scanners: Scans product barcodes for quick checkout.

• Inventory Management System: Tracks stock levels and item availability.

• Payment Processing System: Handles credit card, debit card, and contactless

payments.

• Card Readers (EMV/NFC): Processes chip, magstripe, and contactless card

payments.

• Receipt Printers: Issues paper or digital receipts for transactions.

• Employee Management System: Ensures staff availability and workflow efficiency.

• Customer Engagement System: Handles customer bagging preferences (eco-

friendly/plastic).• Surveillance Systems: Monitors checkout and store for security purposes.

• Cash Register/Drawer: For managing cash payments and storing change.