Addressed to DOH executives, central and regional directors, BARMM Ministry of Health, chiefs of hospitals, medical centers, sanitaria and institutes, and others concerned, requests the dissemination of the report, the adoption of the standardized client experience survey tools, and submission of reports that assess responsiveness of health facilities. Includes a copy of the Biannual Responsiveness Report.

Download: DC No. 2021-0391; see also DM No. 2020-0426 and A.O. No. 2020-0003

• Click for R.A. No. 11463, the Malasakit Centers Act, and its IRR