Department Circular No. 2021-0115

Story Posted: April 05, 2021; 08:00 AM. Link to Post: bit.ly/dc2021-0115

Cascading of Materials Relating to Department Memorandum No. 2020-0426 entitled "Interim Guidelines on the Use of the Standardized Client Experience Survey Tool to Measure Responsiveness"

Issued to assist DOH CHDs, MOH-BARMM and health facilities to implement the policy on measuring responsiveness through standardized client experience survey tools. Related to A.O. No. 2020-0003, "Strategic Framework on the Adoption of Integrated People-Centered Health Services in All Health Facilities", and pursuant to Republic Act No. 11463, Malasakit Centers Act.

Download: DC No. 2021-0115; also A.O. No. 2020-0003 and DM No. 2020-0426