Current Projects (ongoing)

• • "Impact of Electronic Health Record Modernization on Primary Care Quality and Efficiency." Veteran Affairs Puget Sound, Seattle, WA. Jan 2019-present

  • "Women's Health Care Coordination and the Impact of Electronic Health Record Modernization." Veteran Affairs Puget Sound, Seattle, WA. Jan 2019-present

  • "Return to Screening: Developing a CRC Navigator at VA." Return to Screening is sponsored by the American Cancer Society to develop programing to catch up on screening after delays related to the COVID-19 pandemic. I am working with Dr. Peter Wu to develop integrate a CRC Navigator to provide education for high risk patients who need a colonoscopy at VA Puget Sound. May 2021-present.

Primary Care Innovation Lab FY21 Projects

• • "Impact of Advanced Notifications on Fecal-Immunohistochemical Test Completion for Colorectal Cancer Screening Among Veterans: A Randomized Controlled Trial." Veteran Affairs Puget Sound, Seattle, WA. April 2021-present​

  • "Impact of Reminder Calls vs. Texts on Fecal-Immunohistochemical Test Completion for Colorectal Cancer Screening Among Veterans: A Randomized Controlled Trial." Veteran Affairs Puget Sound, Seattle, WA. April 2021-present

  • "Impact of Text-based Behavioral Messaging on Covid-19 Vaccine Appointment Scheduling Among Veterans. Veteran Affairs Puget Sound", Seattle, WA. March 2021-May 2021.

Primary Care Innovation Lab FY22 Projects

• • "Outreach strategies to enhance mammography among average risk women Veterans overdue for breast cancer screening." Veteran Affairs Puget Sound, Seattle, WA. October 2021-present

  • "Impact of nurse and pharmacist driven protocol on blood pressure control among hypertensive Veterans." Veteran Affairs Puget Sound, Seattle, WA. October 2021-present

Current Projects (ongoing)

• • "Impact of Electronic Health Record Modernization on Primary Care Quality and Efficiency." Veteran Affairs Puget Sound, Seattle, WA. Jan 2019-present

  • "Women's Health Care Coordination and the Impact of Electronic Health Record Modernization." Veteran Affairs Puget Sound, Seattle, WA. Jan 2019-present

  • "Return to Screening: Developing a CRC Navigator at VA." Return to Screening is sponsored by the American Cancer Society to develop programing to catch up on screening after delays related to the COVID-19 pandemic. I am working with Dr. Peter Wu to develop integrate a CRC Navigator to provide education for high risk patients who need a colonoscopy at VA Puget Sound. May 2021-present.

In my current role as the Director of the Primary Care Innovation Lab, I sponsor and co-develop quality improvement projects submitted by the frontline workforce. From 2019 to 2021 I served as the Women's Health Medical Director at VA Puget Sound Health Care System and was responsible for oversight of the operations of primary care clinics serving women Veterans, the quality of care delivered, and served as the subject matter expert on Women Veteran's care through out the facility. In this role I led a number of operation and quality improvement initiatives, most notably on revamping our facilities mammography processes. As a resident I participated in the UW Internal Medicine Residency's annual QI curriculum through which I learned the basics of conducting QI work. During my chief residency in 2017-2018, I was a member of the UW Housestaff Quality and Safety Committee and I obtained a Certificate in Quality and Safety from the Institute for Healthcare Improvement Open School.

Several past projects that I have led include:

• • Updating and improving New Patient Health History forms for the Roosevelt General Internal Medicine Center, Seattle, WA. 2015.

  • Studying the impact of using an After Visit Summary template to educate providers and patients and reduce between visit care workload, Roosevelt General Internal Medicine Center, Seattle, WA. 2016-2017. (Work presented at Regional SGIM Jan 2017, Published Nov 2017)

  • Conducting a stakeholder rapid process improvement workshop (RPIW) to implement a process for previsit planning and team huddles at the Roosevelt General Internal Medicine Center, Seattle, WA. 2017.

  • Formed and co-lead a multidisciplinary workgroup with the goal to improve diabetic care and meet national A1C targets, VA Puget Sound, Seattle, WA (Work presented at National SGIM May 2019). 2017-2018.

  • Sponsor and co-lead a Women's Health Quality Improvement Workgroup to Improve Mammography Screening Rates through Patient Outreach, Panel Management, and Improved Processes, VA Puget Sound, Seattle, WA. September 2019-October 2021.